Job Profile: Pre Sales Executive

Roles and Responsibilities:

Skills Required:

• To Make outgoing calls to potential customers for sales.
• Identify customer’s needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Follow up with potential customers in a timely manner if necessary.
• Manage a good number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal/team qualitative and quantitative targets.
• Possess strong knowledge of services to identify customer needs when qualifying them.
• Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
• Apply a superlative customer experience attitude on all interactions. Be able to establish a positive rapport and create brand awareness.
• Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests.
• Make reminder calls to customers schedule appointments, ensuring that the calls happen as per scheduled time.
• Communicate effectively and professionally in all forms of communication with internal and external customers.

Preferred languages:

• English (Fluent)
• Hindi (Fluent)
• Kannada
• Telugu

Additional Information:

• Education:Any Graduate
• Job Type: Full Time
• Position Type: Permanent
• Office Timings: 09:30 am – 6:30 pm
• Work Location: Bengaluru