Concentrix Niagara Falls Office | Glassdoor

Concentrix Niagara Falls, ON (Canada)

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Concentrix Niagara Falls, ON (Canada) Reviews

  • "Amazing work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Niagara Falls, ON (Canada)
    Current Employee - Technical Support in Niagara Falls, ON (Canada)

    I have been working at Concentrix full-time (Less than a year)

    Pros

    - Get to learn a lot about Tech
    -Amazing Team Leaders
    -Work from home

    Cons

    -Some customers can be rude

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Concentrix Niagara Falls, ON (Canada) Salaries

Salaries in $ (CAD)
Average
Min
Max
$35,173 per year
$29k
$39k
$35,173 per year
$29k
$39k
$37,061 per year
$36k
$38k
$37,061 per year
$36k
$38k
3 salaries
$33,834 per year
$32k
$35k
$33,834 per year
$32k
$35k

Concentrix Niagara Falls, ON (Canada) Interviews

Experience

Experience
50%
0%
50%

Getting an Interview

Getting an Interview
50%
50%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Niagara Falls, ON (Canada)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Concentrix (Niagara Falls, ON (Canada)) in July 2020.

    Interview

    I went through a preliminary interview, and then I completed some assessments with one of the assessments having an error from the third-party application, which is supported by Korn Ferry.
    I waited for two weeks. You'd expect that they would have the problem fixed with their third-party by that time, but they sent me an email with Korn Ferry's contact info. I contacted Korn Ferry, and apparently, their customer service and technical support teams have low standards. They didn't fix it.
    I suggested to the HR personnel the idea of me retaking the application, assuming that the assessments will be submitted successfully the second time I apply, and the HR personnel agreed. "This idea has been in my mind since the day I told them about the issue, but I didn't want to sound pushy."
    The assessment was submitted successfully, but here is the second unprofessional issue I have.
    They lost the interview records, and I had to retake an unscheduled interview due to that.
    I am sure my qualifications are much higher than what they are expecting even though I don't have years of experience, which I should not have because it is supposed to be an entry-level job.
    I might be frustrated now for the time I wasted with them, but I know it's for the best.

    Interview Questions

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