Hilton Lexington-Fayette Office | Glassdoor

Hilton Lexington-Fayette, KY (US)

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Hilton Lexington-Fayette, KY (US) Reviews

  • Helpful (1)

    "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Lexington-Fayette, KY (US)
    Current Employee - Front Desk Agent in Lexington-Fayette, KY (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Meet wonderful people on the job and outside of the job. You get great benefits, one being hotel discounts.

    Cons

    At my job every guest is coming to you about the problems they experience, wether its and engineer problem, housekeeping problem, or just their own problem so it tends to get frustrating when they take their anger out on you.

    Advice to Management

    The guest is always right, even if their wrong. Don't take things personal.

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Hilton Lexington-Fayette, KY (US) Salaries

Salaries in $ (USD)
Average
Min
Max
About $9 - $11
$9
$11
About $9 - $11
$9
$11
1 employee salary or estimate
About $3 - $4
$3
$4
About $3 - $4
$3
$4
1 employee salary or estimate
About $35k - $41k
$35k
$41k
About $35k - $41k
$35k
$41k

Hilton Lexington-Fayette, KY (US) Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

1.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Behllhop Interview

    Anonymous Employee in Lexington-Fayette, KY (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Hilton (Lexington-Fayette, KY (US)) in May 2012.

    Interview

    Was pretty easy. Was asked about customer service, strengths, and how to handle a customer complaint. The only unique question was what to do with a angry guest in the shuttle while its pouring rain. Told me they would call me if interest...hour later was called in to meet the gm and offered job.

    Interview Questions

    Negotiation

    None.

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