Working at [24] |

[24] Overview
Campbell, CA (US)
10000+ employees
Company - Private
Advertising & Marketing
$100 to $500 million (USD) per year
[24]7 is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7’s technology helps companies create a personalized, predictive, and effortless customer experience across all ... Read more

Mission: At [24]7, we make it simple for consumers to connect with companies to get things done.

Company Updates

  • Use hashtag#AI to connect with more customers and make your marketing efforts more strategic. Out latest article shows you how.

    5 Benefits AI Offers B2C Marketers

    Landing page for 5 Benefits AI Offers B2C Marketers

  • Personalizing your customer's journey is key to delivering great experiences and building brand value. Find out what tools are right for your marketing efforts:

    Marketers: Which Personalization Tool is Right for You?

    Today's customers want to feel like the brands they do business with care about them. One of the most effective ways for companies to achieve this is through personalization - providing customers with offers and content that are catered to their personal tastes and interests.

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[24] – Why Work For Us?

Customer experience Company: We bring together the best software and service capabilities to deliver ‘moments of joy’ to customers, clients and our people. Customer delight is our passion.

Leading the leaders: We are driving digital transformation of customer acquisition and engagement for the world’s biggest brands across every single vertical.

Backed by visionaries: We are backed by Sherpalo Ventures and Sequoia Capital. Our board features the who’s who from the technology and the venture capital world: Michael Moritz [Managing Member at Sequoia Capital], Ram Shriram [Managing Partner Sherpalo Ventures, LLC] and George Shaheen [Former CEO of Siebel Systems Inc.] comprise the Board of Directors.

Global momentum: Our global presence spans 5 continents and 11 countries.

Entrepreneurial ethos: Our culture is built to foster innovation. We encourages people to be entrepreneurial and empower them to do things their own way, aligning their passion to organizational goals.

In a nutshell, at [24]7 the best talent meets the best technology to drive real business impact for our global client base.

[24]7 is redefining the way that companies interact with customers. We make customer engagement for service and sales simple.

Join our team of talented, amazing people who are revolutionizing customer experience. At [24]7 you will find:

  • Transformative products, services, and leading-edge technologiesthat turn ordinary customer interactions into extraordinary digital experiences.
  • Great people who work together in smart, inspiring, and collaborative teams where respect for individual talents is revered.
  • Career developmentopportunities that empower employees to learn, grow, and thrive toward their full potential.
  • An inclusive, open culturethat understands that our people are our greatest asset. We value respect, transparency, teamwork, ownership, and results.

6 billion predictions of consumer intent annually, unique in the industry.

15 billion events processed per month across web, mobile and phone.

1.5 billion digital interactions annually, most of which are automated.

1.2 billion self-service interactions per year.

36 million agent chats per year.

80+ data scientists.

120+ patent granted and pending.

500 engineers & designers.

275 million+ visitors tracked per month across all channels.

7,000+ digital chat agents, the most in the industry.

[24] Reviews

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[24] CEO P.V. Kannan
P.V. Kannan
226 Ratings
  • "Perfect place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Interaction Advisor in Uppal
    Current Employee - Digital Interaction Advisor in Uppal
    Positive Outlook
    Approves of CEO

    I have been working at [24] full-time (Less than a year)


    I have recently joined in[24] family. It is a great place to work with full of fun and learning as well. Policies of [24] are very impressive and employee friendly.


    Sorry, No Cons here working at [24]

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[24] Photos

[24] photo of: [24]7
[24] photo of: Rangoli Competition
[24] photo of: Rangoli Competition
[24] photo of: Rangoli Competition
[24] photo of: Rangoli Competition
[24] photo of: Rangoli Competition
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[24] Interviews



Getting an Interview

Getting an Interview





    Software Engineer Interview

    Anonymous Employee in Coimbatore
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through college or university. The process took 1 day. I interviewed at [24] (Coimbatore) in July 2018.


    Written test of aptitude and coding, 3 rounds of interview . The written test consisted of 3 coding questions of basic and moderate difficulty. The company focuses more on how your thought process is rather than whether you give them a correct answer or not. The interview panel members were friendly and it was a pleasant experience.

    Interview Questions

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[24] Awards & Accolades

  • America's Most Promising Companies, Forbes, 2013

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