[24]7.ai Overview

  • www.247.ai
  • Campbell, United States
  • 10000+ Employees
  • 2000
  • Company - Private
  • Information Technology Support Services
  • $100 to $500 million (USD)

Competitors: Nuance
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Founded in 2000, [24]7.ai is a global leader in intent-driven customer engagement solutions. We are redefining the way companies interact with consumers by combining artificial intelligence with human intelligence to substantially improve customer experience. Our clients include ...
Mission: At [24]7, we make it simple for consumers to connect with companies to get things done.

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[24]7.ai Reviews

4.2
★★★★★
78%
Recommend to a Friend
87%
Approve of CEO
P. V. Kannan
P. V. Kannan
1,125 Ratings
5.0
★★★★★
Current Employee, more than 10 years

"Employer Review"

31 Jan 2023 - Operation Manager in Bangalore
Recommends
Positive Outlook
Approves of CEO

Pros

Friendly and Professional Environment. Good Growth and best organization in the industry

Cons

No Cons to call out. Everything will be addressed on time.
See All 3,049 Reviews

Diversity & Inclusion at [24]7.ai

4.3
★★★★★
(776 reviews)

Diversity Programs & Initiatives

As an organization, we have been recognized in the ‘Best workplaces for Women in India’ by Great Places To Work (GPTW) four years in a row, 2019, 2020, 2021 and 2022. This is a huge testimony and reassurance of our organizations Vision and Focus in this direction.

We are also proud to be recognized as the ‘India Winner 2020’ by the United Nations in the UN Women Asia-Pacific WEP Awards ceremony. This award given to Organizations upholding and practicing the UN Women Empowerment Principles and for their significant contributions to promote gender equality and women’s empowerment during COVID-19. Our contributions i

KEY NOT FOUND: diversityAndInclusion.alt

Diversity & Inclusion FAQs

All answers shown come directly from [24]7.ai Reviews and are not edited or altered.

Does there seem to be diversity at [24]7.ai?

...They have cultural diversity, and you will learn a lot about the latest tech in the market...Read More

Read 23 more responses

[24]7.ai Photos

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[24]7.ai photo of: MISSING VALUE[24]7.ai photo of: MISSING VALUE[24]7.ai photo of: MISSING VALUE[24]7.ai photo of: MISSING VALUE[24]7.ai photo of: MISSING VALUE[24]7.ai photo of: MISSING VALUE[24]7.ai photo of: MISSING VALUE
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[24]7.ai Interviews

Experience
Positive59%
Negative21%
Neutral20%
Getting an Interview
Applied online25%
Employee Referral20%
Recruiter15%
Difficulty
2.7
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in Medellín, Antioquia
    Accepted Offer
    Negative Experience
    Easy Interview
    Application

    I applied online. The process took 1 day. I interviewed at [24]7.ai (Medellín, Antioquia)

    Interview

    A pretty simple process you will just need English proficiency and a typing speed of 36 wpm. you will talk with human resources first then take an English proficiency test after that the typing speed test later you will speak with your. with your supervisor-to-be.
    Interview

    Pretty basic why do you wanna work with us ? tell me about your experience in Cs. how do you handle difficult customers?

    Answer Question
See All 436 interviews

Company Updates

31 January 2023
With a smart-mix-location strategy, we’re able to bring a balance between talent sourcing, costs of service and locations with multiple site options in India, Philippines, and LATAM. Know more - http://bit.ly/3GNZqjd #GeoDiversity #GlobalFootprint #BusinessContuinity #GrowthPlans #Diversity
31 January 2023
The [24]7.ai Foundation launched a scholarship initiative last year, to support children for school education, for one year. The goal of the project is to ensure children don’t drop out of school due to the lack of financial support. This year, we are happy to share that 50 children were selected for the scholarship grant!
Shared image
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[24]7.ai Awards & Accolades

  • CCW Excellence Award, BPO of the Year, 2022
  • Great Place To Work® Certification, Great Place to Work® Certification™, 2022

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[24]7.ai FAQ

(57 Questions)

All answers shown come directly from [24]7.ai Reviews and are not edited or altered.

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Does [24]7.ai offer relocation assistance?

...Diversity, a pleasant working atmosphere, a standard benefit package, and room for advancement within the organisation are all advantages....

15 July 2021

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People Also Ask about [24]7.ai

Employees rate [24]7.ai 4.2 out of 5 stars based on 3,048 anonymous reviews on Glassdoor.

To get a job at [24]7.ai, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at [24]7.ai and prepare for tough questions.

Overall, 78% of employees would recommend working at [24]7.ai to a friend. This is based on 1,592 anonymously submitted reviews on Glassdoor.

59% of job seekers rate their interview experience at [24]7.ai as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at [24]7.ai.

73% of employees think that [24]7.ai has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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