Working at [24]7.ai | Glassdoor.co.in

[24]7.ai Overview

www.247.ai
Campbell, CA (US)
10000+ employees
2000
Company - Private
Advertising & Marketing
₹10 to ₹50 billion (INR) per year
[24]7 is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7’s technology helps companies create a personalized, predictive, and effortless customer experience across all ... Read more

Mission: At [24]7, we make it simple for consumers to connect with companies to get things done.

Company Updates

  • Bad bot experiences can scare away customers for good. Join our #webinar on Jan 30 and get the advice you need for a successful #chatbot deployment from day one. Register now. http://glassdoor.com/slink.htm?key=vQb4G

    Webinar Registration: Bot Experimentation is Over

    Join our webinar and learn about the future of customer experience technology in 2019 Register Now:

  • The key to achieving great heights of success is to dare to dream about them in the first place.
    #WorkAt247ai #BeyondTheKnown

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[24]7.ai – Why Work For Us?


Customer experience Company: We bring together the best software and service capabilities to deliver ‘moments of joy’ to customers, clients and our people. Customer delight is our passion.

Leading the leaders: We are driving digital transformation of customer acquisition and engagement for the world’s biggest brands across every single vertical.

Backed by visionaries: We are backed by Sherpalo Ventures and Sequoia Capital. Our board features the who’s who from the technology and the venture capital world: Michael Moritz [Managing Member at Sequoia Capital], Ram Shriram [Managing Partner Sherpalo Ventures, LLC] and George Shaheen [Former CEO of Siebel Systems Inc.] comprise the Board of Directors.

Global momentum: Our global presence spans 5 continents and 11 countries.

Entrepreneurial ethos: Our culture is built to foster innovation. We encourages people to be entrepreneurial and empower them to do things their own way, aligning their passion to organizational goals.


In a nutshell, at [24]7 the best talent meets the best technology to drive real business impact for our global client base.

[24]7 is redefining the way that companies interact with customers. We make customer engagement for service and sales simple.

Join our team of talented, amazing people who are revolutionizing customer experience. At [24]7 you will find:

  • Transformative products, services, and leading-edge technologiesthat turn ordinary customer interactions into extraordinary digital experiences.
  • Great people who work together in smart, inspiring, and collaborative teams where respect for individual talents is revered.
  • Career developmentopportunities that empower employees to learn, grow, and thrive toward their full potential.
  • An inclusive, open culturethat understands that our people are our greatest asset. We value respect, transparency, teamwork, ownership, and results.

6 billion predictions of consumer intent annually, unique in the industry.

15 billion events processed per month across web, mobile and phone.

1.5 billion digital interactions annually, most of which are automated.

1.2 billion self-service interactions per year.

36 million agent chats per year.

80+ data scientists.

120+ patent granted and pending.

500 engineers & designers.

275 million+ visitors tracked per month across all channels.

7,000+ digital chat agents, the most in the industry.

[24]7.ai Reviews

3.7
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[24]7.ai CEO P.V. Kannan
P.V. Kannan
235 Ratings
  • "Wonderful Experience"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in Bengaluru
    Former Employee - Senior Analyst in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at [24]7.ai full-time (More than a year)

    Pros

    Great Benefits
    Flexible Working hours
    Good focus on fun@work activities

    Cons

    Vary from individual to individual. None for me

See All 721 Reviews

[24]7.ai Photos

[24]7.ai photo of: [24]7
[24]7.ai photo of: International Men's Day
[24]7.ai photo of: International Men's Day
[24]7.ai photo of: International Men's Day
[24]7.ai photo of: International Men's Day
[24]7.ai photo of: International Men's Day
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[24]7.ai Interviews

Experience

Experience
52%
19%
29%

Getting an Interview

Getting an Interview
20%
21%
19%
15
11
9
5

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (21)  

    Software Engineer Interview

    Anonymous Employee
    Accepted Offer
    Average Interview

    Interview

    It was good. 3-4 interviewers, last one being managerial round.

See All 223 Interviews

[24]7.ai Awards & Accolades

  • America's Most Promising Companies, Forbes, 2013

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