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Advance Financial Overview

Nashville, TN (US)
501 to 1000 employees
1996
Company - Private
Financial Transaction Processing
$100 to $500 million (USD) per year
Unknown
Advance Financial is a leading multi-state fintech company based in Nashville, Tennessee. Family owned and operated, the company is aggressively investing in the expansion of its market presence, employing more than 1,000 team members across our 90+ stores all over the state and ... Read more

Mission: At Advance Financial, our employees are our most important asset. We believe in treating employees with the same respect and consideration that we show to our customers. By offering superior benefits, training, and respect, our goal is to attract and recruit only the best ... Read more

Advance Financial Reviews

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Advance Financial Chief Experience Officer and CEO Tina Hodges
Tina Hodges
230 Ratings
  • Featured Review

    Helpful (4)

    "Great place to work! This company sets the standard for suburb customer service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Agent in Nashville, TN (US)
    Current Employee - Customer Care Agent in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Environment and atmosphere is very friendly and professional not only with customers but employees as well
    supportive management team that's clear with training and expectations
    competitive pay
    fun learning and competitive games during the day that help motivate you in the day and help you learn

    Cons

    none so far, this is the best company I've worked for in my entire career. I love the difference here!

    Advice to Management

    I'd like to see more employees promoted from within in situations where supervisors are expected to be knowledgeable of company policies and procedures as opposed to bringing in supervisors from other companies because the culture is different here (which is a good thing). I've noticed in most instances seasoned AF employees are more helpful that the newer supervisors that are not as seasoned within AF.

See All 395 Reviews

Advance Financial Photos

Advance Financial photo of: Advance Financial
Advance Financial photo of: Newbie Night
Advance Financial photo of: Newbie Night
Advance Financial photo of: Swing for Kids Charity Golf Tournament
Advance Financial photo of: Halloween Group Costume Contest
Advance Financial photo of: Store Blood Drive
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Advance Financial Interviews

Experience

Experience
93%
2%
5%

Getting an Interview

Getting an Interview
67%
13%
8%
7
4
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Overnight Cashier Interview

    Anonymous Employee in Nashville, TN (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Advance Financial (Nashville, TN (US)) in July 2016.

    Interview

    I have been on a lot of interviews over the last 30 days and Advance Financial is by far the best. My recruiter (Natasha) was very consistent sweet and helpful. She communicated with me and kept me updated on whats going on. She made me feel very at ease relaxed and able to be myself during my interview process. I was excited and confident that things were going to be a success that I then put in my two weeks a couple days later wit my previous employer. Soon after my interview with Natasha I had a interview with the district matter and another interview with store manager that same day. I was super excited and couldn't wait to start with the company.

    Interview Questions

    • What does good customer service sound like to you?   1 Answer
See All 174 Interviews

Advance Financial Awards & Accolades

  • Fast 50 List of the Fastest-Growing Private Companies in Middle Tennessee, Nashville Business Journal, 2017
  • Bronze Winner for Company of the Year, American Business Awards, 2017
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