Capita Overview

  • www.capita-europe.com/de
  • Berlin, Germany
  • 1001 to 5000 Employees
  • 2015
  • Company - Public
  • Telecommunications Services
  • $2 to $5 billion (USD)

Capita is a consulting, transformation and digital services business. We’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We’re committed to being a responsible business in how we ...
Mission: Creating better outcomes for our people, clients, shareholders and society.

Company Updates

12 January 2023
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Digital transformation - we’ve all heard about it, but what does it mean and how can public services implement it to boost productivity and help foster a culture of continuous improvement? Capita’s Mark Boorman shares his thoughts…
Shared image - Capita on LinkedIn: What exactly is digital transformation and how does it improve...
Capita on LinkedIn: What exactly is digital transformation and how does it improve...
www.linkedin.com
22 December 2022
From all of us at Capita, we’d like to wish you happy holidays. #MerryChristmas #tistheseason If you're looking for a new challenge in 2023, check out our current vacancies. #BeBrilliantBeYou
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Capita Reviews

3.2
53%
Recommend to a Friend
70%
Approve of CEO
Jon Lewis
Jon Lewis
1,916 Ratings
Featured Review
5.0
Former Employee, less than 1 year

"Flexible hours"

21 Sep 2022 - Customer Service Associate
Recommends
Neutral Outlook
No Opinion of CEO

Pros

Great flexible hours
Great. Environment
Great buzz

Cons

There are no cons I enjoyed it here

Advice to Management

I do not have any cons I enjoyed my time there
See All 6,332 Reviews

Diversity & Inclusion at Capita

3.6
(2288 reviews)

Diversity Programs & Initiatives

As a large organisation, we continue to invite fresh perspectives into our work, discover innovative ways to positively impact the world around us, and create better outcomes. We already have a range of employee networks that represent every strand of diversity, to provide a place for people to connect and learn from each other, which anybody can get involved in. These include the Family Network, the Ability Network, Rainbow Alliance (LGBTQ+), Embrace (Race and Ethnicity) and the Multi-Faith Network. These networks are led by our colleagues and supported by our executive committee to drive change and conversation across the business, as well as to mark important events, from Black His

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Diversity & Inclusion FAQs

All answers shown come directly from Capita Reviews and are not edited or altered.

Does there seem to be diversity at Capita?

...Salary is good, managers are good , work culture is also ok diversity...Read More

Read 57 more responses

Capita Photos

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Capita Interviews

Experience
Positive56%
Negative24%
Neutral20%
Getting an Interview
Applied online57%
Recruitment Agency14%
Recruiter12%
Difficulty
2.6
Average
HardAverageEasy

  1. Customer Service Advisor Interview

    Anonymous Employee in United Kingdom
    Declined Offer
    Positive Experience
    Easy Interview

    Interview

    Simple process with pretty basic questions. I interviewed once before during Covid and the interview was a lot more complex. Tell you if you get the job straight away too
    Interview

    A time when you received bad customer service

    Answer Question

See All 843 interviews

Capita Awards & Accolades

  • Most Innovative Companies in the WorldForbes Magazine2016
  • Most Innovative Companies in the WorldForbes Magazine2015

Popular Careers with Capita Job Seekers

JobsSalariesInterviews

Capita FAQ

(70 Questions)

All answers shown come directly from Capita Reviews and are not edited or altered.

See questions about:

Does Capita offer relocation assistance?

...Good benefits package...

11 October 2021

Read more

See 11 more answers

People Also Ask about Capita

Employees rate Capita 3.2 out of 5 stars based on 6,332 anonymous reviews on Glassdoor.

To get a job at Capita, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Capita and prepare for tough questions.

Overall, 53% of employees would recommend working at Capita to a friend. This is based on 5,913 anonymously submitted reviews on Glassdoor.

56% of job seekers rate their interview experience at Capita as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Capita.

45% of employees think that Capita has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Capita? Share Your Experiences

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