Citizens Overview

  • Providence, RI
  • 10000+ Employees
  • 1828
  • Company - Public (CFG)
  • Banks & Building Society
  • $5 to $10 billion (USD)

Citizens is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where our roots date back to 1828, we are an award-winning bank that offers retail and commercial banking products and services to individuals, ...
Mission: It's simple – help our customers, colleagues and communities reach their potential.

Company Updates

November 29, 2021
Our commitment to giving back is rooted in the belief that when people and communities succeed, we all benefit. We contribute to our communities and fellow neighbors across a wide range of causes, but focus on three main initiatives — fighting hunger, strengthening communities, and financial empowerment.
Shared image - Community
November 22, 2021
We are beyond thankful for our amazing colleagues and the sacrifices they have made throughout the year. Together, we have leaned on each other for support and grown stronger in the face of adversity. We’re also thankful for all of the members of our community, just like you! If you’re ready to be appreciated for all your hard work, explore a career with Citizens today.
Shared image - Search our Job Opportunities at Citizens
Search our Job Opportunities at Citizens

What people are saying about Citizens

Join the conversation on

Consulting India




If CITI is exiting from Asia and Australian markets, Then what about people working with CITI? Will CITI IT employees/Teams will be continuing their work with the new employer(Acquiring company) or CITI IT employees needs to resign?? Citi Citi Bank Citizens Bank JPMorgan Chase Morgan Stanley Wells Fargo Standard Chartered Deloitte Tata Consultancy WiproHCL Technologies Indian Institute of Management Ahmedabad State Bank of India Infosys Microsoft Google Bank of America Bank of Baroda



Read more on Fishbowl

Join the conversation on

Citizens Reviews

Recommend to a Friend
Approve of CEO
Bruce Van Saun
Bruce Van Saun
1,139 Ratings
Featured Review
Current Employee, more than 1 year

"Great company"

Mar 13, 2021 - Personal Banker in Detroit, MI
Positive Outlook
Approves of CEO


Benefits support pay and manage my


Technology could definitely use an upgrade but they are working on it
See All 3,086 Reviews

Diversity & Inclusion at Citizens

(515 reviews)

Diversity Programs & Initiatives

Why people love working at Citizens

Diversity and inclusion is at the heart of our culture and credo. We champion the growth and empowerment of diverse individuals because we recognize they are leaders, innovators, movers and shakers. It’s no wonder nearly 60% of our colle

Diversity & Inclusion FAQs

All answers shown come directly from Citizens Reviews and are not edited or altered.

Does there seem to be diversity at Citizens?

...No opportunity for managers of color to advance since there is ZERO diversity at the top in which senior managers are either unwilling to extend opportunities to people of color or are probably incapable of knowing how to mentor and develop leaders with diverse backgrounds....Read More

Read 16 more responses

Citizens Photos

+ Add Photo
Citizens photo of: MISSING VALUECitizens photo of: MISSING VALUECitizens photo of: MISSING VALUECitizens photo of: MISSING VALUECitizens photo of: MISSING VALUECitizens photo of: MISSING VALUECitizens photo of: MISSING VALUE

Citizens Interviews

Getting an Interview
Applied online64%
Employee Referral12%

  1. Physical Security Command Center Analyst Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    I applied online. I interviewed at Citizens (United States)


    I interviewed with Mr. Derek Lemire & Mr. Derek Medeiros. The interview process was very smooth and informational. They both made me feel like I was apart of the team already. Some interviews can be very intimidating but this was not one of them, very informational and to the point of what is being looked for. Also, Mr. Michael Fidrych has been very helpful throughout the entire process after completing my interview, he had an answer for every question I asked and explained the entire process from start to finish. These guys are great.

    The gentlemen interviewing me wanted to get to know me as a person and what my interest were. Also, they wanted to know what I was looking for in a career.

    Answer Question

See All 589 interviews

Citizens Awards & Accolades

  • Best Places to Work for LGBTQ Equality (Perfect score of 100%)Human Rights Campaign’s (HRC) Corporate Equality Index2021
  • Global Innovation AwardBank Administration Institute (BAI)2021
  • Noteworthy CompanyDiversityInc2020
  • Military Friendly EmployerMilitary Friendly Employers2020
  • America's Best Employers for DiversityForbes2020

Popular Careers with Citizens Job Seekers


Citizens FAQ

(58 Questions)

All answers shown come directly from Citizens Reviews and are not edited or altered.

See questions about:

Does Citizens offer relocation assistance?

...Good benefit package and pto time...

April 13, 2021

Read more

See 9 more answers

Work at Citizens? Share Your Experiences

Citizens logo