Citizens Overview

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  • www.citizenscareers.com
  • Providence, RI
  • 10000+ Employees
  • 1828
  • Company - Public (CFG)
  • Banks & Building Societies
  • $5 to $10 billion (USD)

CompetitorsJ.P. Morgan, KeyBank, Bank of America
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Citizens is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where our roots date back to 1828, we are an award-winning bank that offers retail and commercial banking products and services to individuals, ...
Mission: It's simple – help our customers, colleagues and communities reach their potential.

Citizens Reviews

3.6
67%
Recommend to a Friend
84%
Approve of CEO
Bruce Van Saun
Bruce Van Saun
1,012 Ratings
Featured Review
5.0
Current Employee, more than 1 year

"Great company"

13 Mar 2021 - Personal Banker in Detroit, MI
Recommends
Positive Outlook
Approves of CEO

Pros

Benefits support pay and manage my

Cons

Technology could definitely use an upgrade but they are working on it
See All 2,773 Reviews

Diversity & Inclusion at Citizens

4.0
(302 reviews)

Diversity Programs & Initiatives

Why people love working at Citizens

Diversity and inclusion is at the heart of our culture and credo. We champion the growth and empowerment of diverse individuals because we recognize they are leaders, innovators, movers and shakers. It’s no wonder nearly 60% of our colle

Diversity & Inclusion FAQs

All answers shown come directly from Citizens Reviews and are not edited or altered.

Does there seem to be diversity at Citizens?

...Lack of diversity at the EVP and SVP ranks, majority are white men!...Read More

Citizens Photos

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Citizens Interviews

Experience
Positive62%
Negative16%
Neutral22%
Getting an Interview
Applied online63%
Employee Referral12%
Recruiter9%
Difficulty
2.6
Average
HardAverageEasy

  1. Business Relationship Manager Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Very clear, concise and transparent. Hiring manager was very effective with communication and setting up interviews with hiring managers. Made it a very pleasant experience. Also answered any questions I had without beating around the bush
    Interview

    How do you sell cash management to a customer

    Answer Question

See All 531 interviews

Company Updates

10 May 2021
KEY NOT FOUND: company-updates.categories.company-news
Ready to branch out your career as a Banker or Teller? These fun, rewarding roles are a great way to start your career and branch off into lending, tech, marketing or any direction you choose. Join our team today!
Shared image - Search our Job Opportunities at Citizens
Search our Job Opportunities at Citizens
jobs.citizensbank.com
3 May 2021
KEY NOT FOUND: company-updates.categories.company-news
May is Asian American Pacific Islander Heritage Month, and we're proud to celebrate the AAPI community and highlight our colleagues.From a Relationship Manager who has been helping small- and medium-sized businesses in Boston's Chinatown district grow. To a senior program manager and U.S. Navy Veteran who founded the Rhode Island Veterans Network — our colleagues are making a huge difference at work and in their communities. To hear their stories and more like them, click the link below.
Shared image - Celebrating Asian American Pacific Islander Heritage Month | Careers at Citizens
Celebrating Asian American Pacific Islander Heritage Month | Careers at Citizens
jobs.citizensbank.com

Citizens Awards & Accolades

  • Best Places to Work for LGBTQ Equality (Perfect score of 100%)Human Rights Campaign’s (HRC) Corporate Equality Index2021
  • Global Innovation AwardBank Administration Institute (BAI)2021

Popular Careers with Citizens Job Seekers

Licensed Personal Banker
Learn About the Job
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Citizens FAQ

(50 Questions)

All answers shown come directly from Citizens Reviews and are not edited or altered.

See questions about:

Does Citizens offer dental insurance?

...Dental, Vision, and Health benefits....

22 March 2021

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