Close Overview

  • www.close.com
  • Palo Alto, CA
  • 1 to 50 Employees
  • 2013
  • Company - Private
  • Internet
  • Unknown / Non-Applicable

CompetitorsUNKNOWN

In 2012, we started a “Sales-as-a-Service” business called ElasticSales. Our vision was to build the sales infrastructure necessary to empower companies around the world to scale their sales efforts. We opened an office, hired top sales talent, and signed up clients within the ...
Mission: Double the productivity of every salesperson in an SMB. 🚀 Our culture is rooted in our values and guides every decision in our business large or small. We care deeply about our customers and each other. We strive to live out our values daily through our actions and are ...

Close Reviews

4.8
95%
Recommend to a Friend
94%
Approve of CEO
Steli Efti
Steli Efti
20 Ratings
5.0
Current Employee

"I have a voice in the company"

Mar 1, 2019 - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

I love the transparency across departments, the company consciously makes an effort to keep me happy, great work/life balance and I feel like I have a voice in the company. The team is GREAT -

Cons

Nothing at all. One of the best remote work cultures I've experienced.

Advice to Management

You've done a terrific job with the company culture. Let's aim to preserve that as the team grows. <3
See All 30 Reviews

Diversity & Inclusion at Close

4.2
(10 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Close Reviews and are not edited or altered.

How is race or ethnicity talked about at Close?

...I have seen so many great minority candidates get passed over for someone less great who is white....Read More

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Close Photos

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Close Interviews

Experience
Positive33%
Negative44%
Neutral22%
Getting an Interview
Applied online93%
Recruiter7%
Difficulty
2.9
Average
HardAverageEasy

  1. Customer Support Executive Interview

    Anonymous Employee in United States
    No Offer
    Negative Experience
    Difficult Interview
    Application

    I applied online. I interviewed at Close (United States)

    Interview

    I applied online and received a reply the next day asking to set up an interview.

    The first interview was with the manager - he was super kind and did a good job explaining the role (I later found out he missed some key components of the role - read more to find out)

    I heard back within 2 days and was asked for the second interview. The interviewer was extremely kind and helpful, he helped calm my nerves and explained the culture very well. We went over my experience.

    Third interview took a bit to hear back on - took about 3 weeks due to their winter break. I had a task I had to complete and got to talk with more of the team. He told me in order to prove his loyalty, he had to go through 8 interviews and joked that he's waiting for the next person to ask him how he liked working there so he could laugh and tell them how much he didn't like it.

    Crickets - I reached back out after another week (by this time it's been over a month since my first interview). I schedule a meeting with HR - she informs me on the 4th Interview that it is pretty much temp to hire and it should have been told to me in the 1st Interview. They want someone to do a trial (I was never told how long this trial lasted? I'm not sure because it wasn't even explained to me). I was not told how much the role pays, either. Just that the culture is the most important part. Cool, I think that's something you should mention in the actual job posting.

    Heard back a week later to schedule interview with COO - I did so and was all ready for my interview and I'm in the zoom meeting when I get kicked out of it. Okay? I go check my email and an email pops up literally 2 mins before the scheduled interview saying there was a scheduled conflict and I need to reschedule. Quite upsetting, seeing as how I was ready that day and by now the experience is just starting to get under my skin by lack of professionalism. I get to my rescheduled Interview and it goes really well - they asked for my references, but they don't ask too much about me. He says they will get back to me about next steps asap. They never called my references.

    2 days later, they tell me they went with another candidate and that I couldn't ask for feedback or else they would have to give everyone feedback. I'm sorry, I spent 2 months, several hours, and bent over backwards to meet with you and you can't offer ANY feedback?

    I have told several people about my experience and they all say I dodged a bullet and I completely agree. I'm sure they know who I am and will take me off their list, but so be it. The way I was treated was extremely poor and I at least deserve feedback on why I wasn't chosen after the last round of interviews? How many did you have in the 5th round?

    If you have entry level candidates in the 5th Interview, please know they put a lot of time and effort in to this and the least you can do is offer feedback. You should also give the salary by the third interview and let people know of the trial run before they get so far into the process - that is just unprofessional.

    This company may seem good on paper, but the way they treat people investing time into them is anything but good. It was an emotional process that felt like they just kept surprising me with new information that made me want to drop out of the running. They don't even know how many employees they have, I asked every single person and it was a different answer every time, lol.

    Wanna be a number? Go work here, but first you have to sell your soul just to Interview for them. :)
    Interview

    What do you do outside of work?

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See All 18 interviews

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Close FAQ

(16 Questions)

All answers shown come directly from Close Reviews and are not edited or altered.

See questions about:

Does Close offer unlimited holiday?

...Being nitpicky, it can be hard to step away and take vacation sometimes (although the time off allocation is very good)...

June 24, 2021

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