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Convergys Overview

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Cincinnati, OH (US)
10000+ employees
Concentrix
1998
Company - Public (CVG)
Staffing & Outsourcing
$2 to $5 billion (USD) per year
Unknown
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation ... Read more

Convergys Reviews

2.9
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Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,665 Ratings
  • "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    awesome great good best in industry

    Cons

    nothing to worry about seniors are there

See All 5,142 Reviews

Convergys Photos

Convergys photo of: Cincy Office
Convergys photo of: New Business Tower
Convergys photo of: Cafeteria
Convergys photo of: convergys gurgaon
Convergys photo of: DLF Atria
Convergys photo of: convergys..agora site
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Convergys Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
59%
13%
10%
9
5
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    SSE Interview

    Anonymous Interview Candidate in Hyderabad
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Convergys (Hyderabad) in October 2010.

    Interview

    The first round was telephonic and was a detailed screening by who I came to know was the PL/PM. It was a very positive experience and the questions were almost all technical.
    Then they called me for a F2F second round at Hyd where the same person along with a very senior manager were the panelists.

    I had experience (from the past) similar to what they were working on, so I could easily have been an asset to them. The F2F interview was grilling and was centred on the comparable experience that I had had in the past. Technically, I answered almost all of their questions but functionally, I could not remember a few things (my experience was in the past) while I answered most of their questions. There were more functional questions in the F2F round than technical ones. So, the interview experience was on the positive side, although I did not like their guest house facility at all. I also disliked the city immensely.

    The few faces seen at their facility were a mixture of satisfaction and dissatisfaction. The salary I was asking for was the minimum of the range that can be seen on this and other sites. Yet, the HR was trying to offer a salary 1 lakh less than that and mentioned that that, too, was very high. I came to know later from a source that the panelists were not sure if I would join quickly enough as they had a resource crunch. I feel that things could have worked out except for the HR who messed it up by trying to "manage" the salary offered when I was already quoting the lower end of their spectrum. That, unfortunately, created a negative impression about the company in my mind.

    Thankfully, they reimbursed the travel expenses to Hyd after a bit of following up.

    Interview Questions

    • Tell me about the most complex project you were working on.   Answer Question
    • You are already in a very good company. Why do you want to change?   Answer Question
See All 1,176 Interviews

Convergys Awards & Accolades

  • Top 100 Remote Work, FlexJobs, 2015
  • Top Ten Employers, VetFriendly, 2014
See More

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