Working at Coutts & Co | Glassdoor.co.in

Coutts & Co Overview

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London, England (UK)
1001 to 5000 employees
1692
Subsidiary or Business Segment
Investment Banking & Asset Management
$10+ billion (USD) per year
Unknown
The UK private banking unit of the Royal Bank of Scotland, Coutts provides private and commercial banking services for well-heeled individuals and families, as well as corporations and charities. The venerable banking group, which in its more than 300 years of operation has ... Read more

Mission: To maintain the standards our clients expect, we’ve created the best working environment possible. We’re all part of an extraordinary culture that celebrates excellence, delivering the best for our clients, our business and our people.

Coutts & Co Reviews

2.8
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Recommend to a friend
Approve of CEO
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Peter Flavel
4 Ratings
  • Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in London, England (UK)
    Current Employee - Director in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coutts & Co full-time (More than 3 years)

    Pros

    Great culture, fantastic people and easy access to senior management team. Opportunity to get involved in wider bank projects.
    Opportunities to move across the bank.
    Flexible working.

    Cons

    Ownership by RBS can hinder to get things done quickly.

    Advice to Management

    So your personality a little more with staff at the lower levels.

See All 95 Reviews

Coutts & Co Interviews

Experience

Experience
57%
31%
12%

Getting an Interview

Getting an Interview
54%
28%
9%
3
3
3

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Officer - Coutts 24 Interview

    Anonymous Interview Candidate in City of Westminster, England (UK)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Coutts & Co (City of Westminster, England (UK)) in April 2018.

    Interview

    Online Test with basic numeracy questions, followed by a video interview if you pass. Video interview asks why you want to join and for examples where you've helped customers in the past.

    Upon acception, I was invited to assessment evening divided into 4 parts. An aptitude test, a role-play (where you answer the phone and deal with a client), face to face interview and something else (didn't get that far)

    If you don't hit their benchmark after the aptitude test and the role-play they will let you go. If you pass the first two parts, you've pretty much got the job.

    Advice: Once you're invited to the assessment, what you do on that day determines whether you get the job and nothing else. Everything you did before is ignored (CV included). So just listen well on the day and don't make mistakes. You don't need a banking or sales background.

See All 32 Interviews

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