Mission: To maintain the standards our clients expect, we’ve created the best working environment possible. We’re all part of an extraordinary culture that celebrates excellence, delivering the best for our clients, our business and our people.
I have been working at Coutts & Co full-time (More than 5 years)
Fantastic brand, genuine and fun colleagues. Work life balance. Good variety of clients and quality events. Supportive in terms of career development if looking for sideways moves to other departments.
Ultimately quite a depressing place to work - RBS ownership and constant cost cutting drives all business decisions. Examples include forcing employees to use half a desk in order to fit everyone into one building and save on rent.
Less supportive in terms of progression upwards - minimum time periods in roles can feel stifling to ambitious employees.
Advice to Management
Stop basing all decisions on how much money you can scrimp for results and value employees more.
I applied through an employee referral. The process took 3 weeks. I interviewed at Coutts & Co (London, England (UK)) in August 2017.
One call, then an interview followed by another call. They didn't tell me anything about the project and role requirements, other than it was in a readiness team. I tried to find out about more in the conversation, but they constantly diverted back to me and asked (quite reasonable) questions about my CV. On the phone I got the feedback that based on my CV and what I said, my experience was highly relevant, but in the room it was very tough to find out what they were looking for.
I don't think I was the right candidate anyway, but I was taken aback by the lack of engagement and actual dialogue. They clearly were interested otherwise they wouldn't have asked for another call and I was one of two remaining candidates. When I got the call that they went for the other candidate I also didn't get feedback as the HR person had not been in the loop at all over the process. Strange experience.
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