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Feefo
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    Feefo Overview

    www.feefo.com
    Petersfield, England (UK)
    51 to 200 employees
    2010
    Company - Private
    IT Services
    Unknown / Non-Applicable
    Unknown
    Feefo is an independent customer review system for businesses. Whether your business trades online or offline, the information provided by our feedback and reviews has dramatic impact on trust, which creates business improvements and performance as well as creating strong ... Read more

    Feefo Reviews

    4.3
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Matt West
    0 Ratings

    • "very cliquey"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service in Petersfield, England (UK)
      Current Employee - Customer Service in Petersfield, England (UK)
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Feefo full-time (Less than a year)

      Pros

      good benefits, and free snacks.

      Cons

      unfriendly staff members, staff who gang up against new staff members, and no training that was promised.

      Advice to Management

      train your staff and don't listen to gossip and stop favouriting other members of staff that you have an outside of work relationship with.

    See All 27 Reviews

    Feefo Photos

    Feefo photo of: Feefo HQ, Feefo Barn!
    Feefo photo of: Being presented for The Queens award for Enterprise!
    Feefo photo of: Halloween 2017
    Feefo photo of: Feefo's CEO and Chairman being awarded with the Tech Track 100 2017
    Feefo photo of: The Feefo taxi - anyone need a ride?!
    Feefo photo of: Feefo's attempt at Tough Mudder - raising money for Just a Drop!
    See All PhotosSee All

    Feefo Interviews

    Experience

    Experience
    43%
    0%
    57%

    Getting an Interview

    Getting an Interview
    100%

    Difficulty

    3.0
    Average

    Difficulty

    Hard
    Average
    Easy

    1. Helpful (1)  

      Account Manager Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. I interviewed at Feefo.

      Interview

      Initial phone interview with line manager then face to face with HR and Director. Was offered the position within a week of the interview. The interview process was very structured, which I enjoyed. They were friendly approachable people, which instantly puts you at ease.

      Interview Questions

      • General customer service questions, Strengths, weakness, personality questions etc.   Answer Question
    See All 7 Interviews

    Feefo Awards & Accolades

    + Add Awards
    • Travel Technology Business of the Year, Travel Trade Gazette, 2014
    • Tech Track Ones to Watch, The Sunday Times, 2014
    See More

    Work at Feefo? Share Your Experiences

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