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Financial Ombudsman Service Overview

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London, England (UK)
1001 to 5000 employees
2001
Non-profit Organisation
Social Assistance
₹10 to ₹50 billion (INR) per year
Unknown
At the ombudsman it is our job to sort out individual complaints that consumers and financial businesses haven’t been able to resolve themselves. We were set up by parliament to do this and our service is free to consumers.

This means that before ... Read more

Financial Ombudsman Service Reviews

2.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Caroline Wayman
285 Ratings
  • Helpful (16)

    "InvestigatorGate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjudcator in London, England (UK)
    Current Employee - Adjudcator in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Financial Ombudsman Service full-time (More than 5 years)

    Pros

    Some excellent colleagues and reasonable benefits. Some interesting work.

    Cons

    Anyone with a brain knew all along that 'RussiaGate' was the latest media generated hoax. But the now discredited corporate hacks who've caused a new cold war are still in their jobs.

    Likewise those who created the investigator model on non-existant evidence it could work are still in theres. But they persist because their careers are on the line. Each time, they fill over the cracks creating a new distraction - what's it this time? Horizon.

    Advice to Management

    Hire the MSNBC host in your Communications Team and to appear on the TSC. It might make the world a safer place - and if anyone can drag this charade out for a further few years, she can.

See All 486 Reviews

Financial Ombudsman Service Interviews

Experience

Experience
39%
25%
36%

Getting an Interview

Getting an Interview
63%
13%
11%
5
5
3

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (11)  

    Adjudicator Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Financial Ombudsman Service (London, England (UK)) in November 2012.

    Interview

    Now it is much more difficult than it used to be. Very bureaucratic and not really an understanding of what the job entails so those doing the interview are not the best people to do the interview.

    Interview Questions

    • What can you bring to the role. What is your 5 year plan.   Answer Question
See All 71 Interviews

Financial Ombudsman Service Awards & Accolades

  • Best 100 Not for Profit Organisations, Sunday Times Best Companies, 2014

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