Working at Gainsight | Glassdoor.co.in

Gainsight Overview

San Francisco, CA (US)
501 to 1000 employees
2009
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Gainsight, the Customer Success Company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight’s product helps you touch customers effectively, track customer health consistently and transform the way your company ... Read more

Company Updates

  • Kicking off the New Year, we partnered with PowerToFly to host a webinar featuring our very own Carol Mahoney, Chief People Officer who joined forces with other top leaders from Dell Technologies and Allstate to share tools and strategies for promoting inclusive sourcing.

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Gainsight – Why Work With Us?


Gainsight is Committed to Success For All - Our Customers, Our Employees, Our Community and Our Partners

WE’RE THE CUSTOMER SUCCESS COMPANY
For decades, businesses have used data to drive customer acquisition. Now, we’re changing the game for those businesses by helping them leverage the power of customer data to manage at-risk customers and grow the lifetime value of healthy ones. Gainsight helps businesses gain insight into:

  • CUSTOMER LIFECYCLE
    Customer Success strategies are not one-size-fits-all. Monitor and engage with a variety of customers.
  • RISK MANAGEMENT
    Use big data analytics to monitor customer health according to sales data, usage logs, support tickets, and more.
  • VALUE DEMONSTRATION
    Keep your customers loyal by helping them understand the value your products and services provide.
  • EXPANSION AND ADVOCACY
    Find your biggest fans and identify accounts ripe for additional sales.
  • CROSS-FUNCTIONAL COLLABORATION
    Improve team and task coordination, track business outcomes, and streamline operations



OUR CULTURE IS A CUT ABOVE THE REST

At Gainsight, we reject the idea that work and life are mutually exclusive. Our team members are passionate about what they do, and we strive to create an environment that brings that passion to life. We’re a diverse, brilliant, quirky group of people united by five core values:

  • The Golden Rule
  • Success for All Stakeholders
  • Child-like Joy
  • Shoshin (Beginner's Mind)
  • Stay Thirsty, My Friends

SEE OUR CHILD-LIKE JOY IN ACTION.

Gainsight Reviews

  • Featured Review

    "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderabad
    Current Employee - Anonymous Employee in Hyderabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gainsight full-time (Less than a year)

    Pros

    - Great work environment
    - Flexible timings
    - Good Learning scope with different people around the world

    Cons

    No cons observed till now

See All 118 Reviews

Gainsight Photos

Gainsight photo of: GS
Gainsight photo of: GS
Gainsight photo of: GS
Gainsight photo of: GS
Gainsight photo of: GS
Gainsight photo of: GS
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Gainsight Interviews

Experience

Experience
39%
6%
55%

Getting an Interview

Getting an Interview
47%
24%
17%
8
2
2

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Software Engineer Interview

    Anonymous Interview Candidate in Bengaluru
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Gainsight (Bengaluru) in February 2020.

    Interview

    First-round was a HackerEarth test, but the HackerEarth platform was not working properly. I called GainSight and they confirmed.
    I had only one round of interview which involved discussion about previous projects.
    The interviewer asked very easy data structures and algorithms questions.
    We had deep dive into java collections.

    Java, Spring and J2EE can be learned easily. The interview did not test the data structures and algorithms questions.

    Interview Questions

    • Internal workings of Collections -> TreeSet and HashSet.   Answer Question
See All 64 Interviews

Gainsight Awards & Accolades

  • 20 Great Workplaces in Tech, Fortune and Great Place to Work, 2014
  • Best Places to Work, The San Francisco Business Times and Silicon Valley/San Jose Business Journal, 2014
  • Top 10 Coolest Companies in the Bay Area, O.C. Tanner Company, 2015
  • Cool Vendor(CRM Sales), Gartner, 2014
  • America's Most Promising Companies, Forbes, 2014
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