Working at Genpact |

Genpact Overview

New York, NY (US)
10000+ employees
Company - Public (G)
IT Services
₹100 to ₹500 billion (INR) per year
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune ... Read more

Genpact – Why Work For Us?

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us! Here's how Genpact is transforming the world’s biggest companies.

We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.

From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. And it offers you an unparalleled opportunity to grow and transform your career.

Get to know us at and on LinkedIn, Twitter, YouTubeFacebook and Instagram.

Opportunities to transform your career

  • Digital: Genpact Digital builds on our foundation of deep process experience in industry and functional domains, along with our patented Smart Enterprise Processes (SEPSM) framework. It combines advanced technologies and powerful actionable analytics for rapid digital transformation at scale.
  • Analytics: Genpact provides a range of analytics services, including outsourcing, from basic data management to sophisticated analytics consulting addressing proactive risk management, enhanced operational efficiency, ongoing market intelligence, and as a result, smarter decisions that drive cost reduction and revenue maximization.
  • Digital Consulting: Digital consulting offers a flexible option for clients to harness leading-edge technologies to reimagine how they drive transformative impact.

Lead change with our culture.

(CI)2, our culture, stands for Curious, Incisive, Courageous. On a bedrock of Integrity. It is a blend of our brand and our personality- behaviors that we live by. Watch it come to life.

Be a part of the workforce of the future.

We are committed to learning. Our learning ecosystems have been crafted to bring in best-in-class learning opportunities to provide employees with an individualized learning experience. From world-class training programs to learning opportunities for building competencies—we encourage and empower our people to acquire new skills, receive learning opportunities and quality trainings while reinventing themselves to suit the changing needs of the world around us. Watch how ideas are translated into outcomes at our Digital Innovation Centers across the globe.

People today are learning differently, working in non-traditional ways, accessing information from various channels, collaborating more than before and have constantly changing needs. Culminating both industry and employee’s needs, we are moving towards a learning culture that is agile, flexible and inclusive, and promises a wholesome learning experience. Our design principles include anytime anywhere learning, co-ownership of learning with manager, and pull-based learning.

At Genpact, gender diversity is vital to our growth trajectory. It’s at the core of what we do. Following this, we have partnered with leading organizations such as Catalyst, the Centre for Talent Innovation (CTI), The Conference Board, and the National Centerfor Women and Information Technology (NCWIT). Our CEO Tiger Tyagarajan is a founding member of the US chapter of 30 Percent Club, a global group of business leaders across industries working together to achieve better gender balance at all levels of organization including boards and has also joined on the Catalyst Board, a leading nonprofit organization with a mission to accelerate progress for women through workplace inclusion.

Here are the key diversity practices at Genpact:                    

  • Genpact center for women’s leadership: A multi-disciplinary approach to advance gender inclusive growth in the larger ecosystem
  • Career 2.0: A program to bring back senior women on sabbatical to boost diversity at the top
  • Women’s networking forum: A platform for women professionals at Genpact to interact with senior leaders
  • Family-friendly policies: Flexi-options, child care facilities, security measures, and stork parking
  • A culture of commitment: Our business leaders have gender diversity goals in their scorecards showing measurable commitment
  • Sponsorship program: Accelerating the career growth of high potential mid-management women
  • Unconscious bias training: Training modules to address biases people may have despite best intentions

Follow us on our Facebook page Women at Genpact for more updates.

We have CSR teams in 18 countries with 15K unique volunteers contributing 65,500 volunteering hours. 15K payroll donors listed donated $300K payroll giving in 2016. Currently, we have 24 client and 16 long-term NGO partnerships. Follow us on our Facebook page Genpact Cares for more updates.

Watch one of our employees talk about why he loves volunteering: 

How we give back:

Community outreach: We enable growth for those in need with a focus on women's empowerment

Education and employability: We provide education and training to the underprivileged

Sustainable social impact: We build capacity of non-profits

Genpact Reviews

  • "stress free environement"

    Former Employee - Process Associate in Hyderabad
    Former Employee - Process Associate in Hyderabad

    I worked at Genpact full-time (More than a year)


    best place to work
    rewards best workers every month
    very cooperative manger and teamleads


    low salary,
    many night shifts
    no pay for overtime

See All 5,592 Reviews

Genpact Photos

Genpact photo of: Our CEO Tiger Tyagarajan talks to business leaders from around the globe about how Genpact is using #DisruptiveTechnology to give Envision Virgin Racing Formula E Team a competitive advantage.
Genpact photo of: Women@Genpact
Genpact photo of: AI Summit
Genpact photo of: Diversity@Genpact
Genpact photo of: Fun
Genpact photo of: Happy@Genpact
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Genpact Interviews



Getting an Interview

Getting an Interview




  1. Helpful (14)  

    Assistant Manager - Operations Interview

    Anonymous Employee in Gurgaon, Haryana
    Accepted Offer
    Positive Experience
    Average Interview


    I applied in-person. I interviewed at Genpact (Gurgaon, Haryana) in April 2012.


    Self introduction, why would you want to move, questions on people management, night shift comfort, domain specific questions eg fdcpa for collection. What will you do so that people accept you? How imp is visual management to you? How would you calculate attrition? ,....................

    Interview Questions

    • How will you cope up with situation when your smes have greater understanding of process than you?
      Why are you joining Genpact when you are working in org that pays better?....
      .   1 Answer
See All 1,201 Interviews

Genpact Awards & Accolades

  • Innovation Award for excellence in Business Process Services, Aecus, 2015
  • FinTech and FinTech Forward 100, IDC, 2015
  • Top 25 Best Companies to Work For, Business Today, 2016
  • 50 Happiest Companies in America, CareerBliss, 2016
  • BrandonHall - Excellence in Learning: 5 Gold, 3 Silver, 2 Bronze Awards, Brandon Hall Group, 2016
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