Working at GoCardless | Glassdoor.co.in

GoCardless Overview

London, England (UK)
201 to 500 employees
2011
Company - Private
Internet
Unknown / Non-Applicable
Unknown

GoCardless Reviews

4.4
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Recommend to a friend
Approve of CEO
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Hiroki Takeuchi
27 Ratings
  • Helpful (6)

    "Culture changed a lot for the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ops Manager in London, England (UK)
    Current Employee - Ops Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at GoCardless full-time (More than 3 years)

    Pros

    Depending on the team you join many leaders promote and enable their teams (this is not the case of many of the Ops focused senior leaders sadly)
    Great office space
    Events and perks

    Cons

    Still a lot of middle management who have zero experience of managing or empowering people - given senior titles which just aren't relevant to their levels of experience but due to length of tenure. Lots of politics.
    Staff in many teams made to feel disposable and fearful to voice their opinions.
    Poor work / life balance - staying late is not dispelled and pretty commonplace.
    Lack of structure / awareness of specific competencies across a number of the teams.

    Advice to Management

    Be humble!
    Listen and empower those with talent - not just those who've been in the business a long time. You will continue to lose good staff.

See All 41 Reviews

GoCardless Photos

GoCardless photo of: GoCardless team 2016
GoCardless photo of: Summer picnic
GoCardless photo of: Christmas Party 2016
GoCardless photo of: Bubble football!
GoCardless photo of: Cocktail prep class
GoCardless photo of: -
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GoCardless Interviews

Experience

Experience
48%
4%
48%

Getting an Interview

Getting an Interview
51%
16%
15%
10
4
3
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Product Manager Interview

    Anonymous Interview Candidate in Mail
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at GoCardless (Mail) in December 2018.

    Interview

    The initial process was a written-case interview. I was asked to write an essay of 2 pages, which there was no clear mention about the expectations. I believe the written essay should have had - a technical insight about the product, how the product was designed, where it had failed, and insights for improvements in future. My essay was summarized, however still it leads to a email receipt stating "My Application was rejected". I would kindly request the GoCardless team to attach a written feedback, so that candidates can understand the process happened, and it would be a learning curve for further applications, either in the same company or elsewhere.

    Interview Questions

See All 83 Interviews

GoCardless Awards & Accolades

  • The Europas Tech Startup Award, The Europas, 2014
  • Deloitte’s Technology Fast 50, Delloite, 2016
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