Working at HRS - Das Hotelportal | Glassdoor.co.in

HRS - Das Hotelportal Overview

Cologne (Germany)
1001 to 5000 employees
1972
Company - Private
IT Services
Unknown / Non-Applicable
Competitors

Booking.com, trivago, Expedia Group

The HRS Group combines the accommodation portals HRS, HRS Holidays, HOTEL DE and Tiscover. With more than 300,000 hotels in 190 countries and 400,000 holiday homes in Europe HRS offers accommodation for both private and business travellers. The company also provides full service ... Read more

Mission: The HRS Group combines the accommodation portals HRS, HRS Holidays, HOTEL DE and Tiscover. With more than 300,000 hotels in 190 countries and 400,000 holiday homes in Europe HRS offers accommodation for both private and business travellers. The company also provides full service ... Read more

HRS - Das Hotelportal Reviews

  • Helpful (14)

    "Don't even think of working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director
    Former Employee - Managing Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HRS - Das Hotelportal full-time (More than 5 years)

    Pros

    The only real pro of working at this company is that it prepares you to deal with change and how to deal with incompetent management. Apart from that, if you take on a technical role in Sourcing, you will pick up some good industry and analytical skills.

    Cons

    Oh, the list is long. Let's see:
    1) The CEO is special and unlike anyone you will meet. He is the son of the founder and considers himself God's gift to the earth. His arrogance will be his undoing and he is driving the company to the ground. Zero man management and leadership skills.
    2) They don't care about their employees at all. The CEO made his friend who was running the dying consumer facing business unit as the CMO first and now she is the CHRO. She has personally said in leadership meetings that she doesn't give a hoot about talent or the people. Average employee tenure is 1.5 years. I used to attend quarterly leadership meetings where on average 2 leaders would have left the company.
    3) They have a devious bonus system. The targets are very hard to achieve, and the calculations are non-transparent (Even to senior leadership!). It is a top down autocracy.
    4) They have zero knowledge of local markets outside Germany. They claim to be an international company, but do everything keeping Germany as the central focus. Many people in HQ have been promoted to regional and global roles and are misfits because they have never run multi-markets before or have the cultural sensitivity to do so.
    5) Every single decision in the company is made by the CEO and he micro manages to an extent I have never seen before! As the company has grown, empowerment to local markets has disappeared. They also have a way to calculate the local P&L by making non-transparent central cost allocations which basically make achieving financial targets impossible for the local markets. I couldn't prove it in my time there, but I think there are some serious issues at a central level being done deliberately.
    6) Most of the smart and capable leaders and employees have left. With Covid 19, this company will be devastated even more. They have a good product, but years of misdirection and lack of focus on the customer experience/delight, has now let their competition catch up quite significantly. It is a matter of time before they lose their advantage completely.
    7) Strong performance and local innovation is not recognized. Very very difficult to get the folks at HQ to pay attention to international markets.
    8) Internal systems and processes are antiquated! They use home grown applications that are more than 15 years old and have made terrible investments in technology that haven't paid off. It is a nightmare for the staff using these systems.

    Advice to Management

    The senior management made it clear that they don't care about Glassdoor reviews.
    To the few capable leaders who are left there, please salvage what you can and help your teams transition to better companies and roles quickly.

See All 104 Reviews

HRS - Das Hotelportal Photos

HRS - Das Hotelportal photo of: Open Space
HRS - Das Hotelportal photo of: Think Tank
HRS - Das Hotelportal photo of: Meetup
HRS - Das Hotelportal photo of: Event
HRS - Das Hotelportal photo of: Auditorium
HRS - Das Hotelportal photo of: Meetup
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HRS - Das Hotelportal Interviews

Experience

Experience
35%
18%
47%

Getting an Interview

Getting an Interview
64%
12%
12%
12

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Payment Accuracy Specialist Interview

    Anonymous Interview Candidate in New York, NY (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 3+ months. I interviewed at HRS - Das Hotelportal (New York, NY (US)).

    Interview

    Do not waste your time with this joke of a company. The interview process is taking 4 months (yes, 4 months!!!) With no feedback whatsoever and apparently is still ongoing!. by far my most unprofessional experience. I'll stick with US based companies who know what talent acquisition means and have a structured hiring process in place as opposed to this mickey mouse run place. Truly disgusted by how this company completely wastes your time...

    Interview Questions

See All 19 Interviews

HRS - Das Hotelportal Awards & Accolades

  • Marke des Jahres 2014, HRS Group, 2014
  • Deutscher Fairness-Preis 2014(Hotelportale), n-tv, 2014
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