Working at Harrods |

Harrods Overview

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London, England (UK)
1001 to 5000 employees
Company - Private
Department, Clothing, & Shoe Stores
$500 million to $1 billion (USD) per year
Selfridges, Harvey Nichols, London Luxury
As the biggest store in the UK, Harrods offers a truly unique shopping experience and working environment.

Attracting over 15 million visitors each year, we are proud to be ranked in the top 3 tourist attractions in London, after Buckingham Palace and St ... Read more

Mission: To be the number one department store in the world for luxury branded merchandise, maintaining an unprecedented level of retail standards, expertise and profitability.
Through a combination of product, innovation and eccentricity, we aim to provide every customer with ... Read more

Harrods Reviews

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Harrods Managing Director Michael Ward
Michael Ward
154 Ratings
  • "Assistant Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Neutral Outlook
    Approves of CEO

    I worked at Harrods full-time (Less than a year)


    Excellent company which looking after their employees, with this system they get the most from those happy members of staff


    Probably they should be more sensitive to environmental issues since their reputation is not that good in terms to protect or saving animals or our planet in general in general.

See All 394 Reviews

Harrods Photos

Harrods photo of: "We are delighted to be named as the top ranking retailer in Glassdoor’s list of the UK’s Best Places to Work 2017" - Managing Director, Michael Ward
Harrods photo of: Our HR Secondees on the first day in the programme
Harrods photo of: Having started as a small tea shop over 150 years ago, Harrods today stands as a six floor emporium selling the finest luxury goods in food, home, beauty and fashion.
Harrods photo of: HR Director Sarah Andrews speaking at the Your Voice Summit
Harrods photo of: Managing Director Michael Ward holding a Q&A with employees from across the business.
Harrods photo of: Our iconic Greenmen are always so welcoming!
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Harrods Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (5)  

    Sales Associate Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Harrods (London, England (UK)) in September 2017.


    Applied online. Was called a little over a week later and had a quick phone interview. Was then asked to come in for a group assessment. In the group assessment, there were a total of 4 managers and assistant managers and an HR person that were taking notes. They were really nice so it wasn't too intimidating. We were asked questions and were given a few short tasks/presentations that we had to do individually. We were also given a few tasks/presentations that we did as groups. Overall I had a pretty good experience with this interview process.

    Interview Questions

    • Tell me about a time you experienced great customer service.   Answer Question
    • Name a time you have had a difficult customer and how you dealt with it.   Answer Question
    • You have 1 minute to think of how to sell an item that is given to you and 30 seconds to present to the group how you would sell this item.   Answer Question
See All 183 Interviews

Company Updates

  • Congratulations to our MD Michael Ward for being one of the highest rated CEOs on Glassdoor!

    —30+ days ago
    Highest Rated CEOs UK

    Employees have spoken! These are the Highest Rated CEOs according to Glassdoor. Did your boss make the cut?

  • “My challenge always is to create something unexpected..." Read this interview with Fashion Designer, Zoe Bradley about the installation she created for our #HarrodsSocialButterflies campaign.

    —30+ days ago
    Social Butterflies: Zoe Bradley's New Harrods Installation

    Renowned for her dramatic paper installations, London-based artist and fashion designer Zoe Bradley's latest collaboration with Harrods is designed to leave you all of a flutter When you look up, the swarm of iridescent blue butterflies are dancing above your head. Their delicate cobalt wings move and drift with the air.

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Harrods Awards & Accolades

  • Top Employers United Kingdom Certification, Top Employers Institute, 2015
  • Britains Top Employers, Top Employers Institute, 2014
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