Working at Liveops | Glassdoor.co.in

Liveops Overview

Scottsdale, AZ (US)
201 to 500 employees
2000
Company - Private
Staffing & Outsourcing
₹5 to ₹10 billion (INR) per year
Arise, Working Solutions, Five9
Liveops enables people to work around their lives by connecting a skilled workforce of onshore virtual agents to customer service and sales opportunities on behalf of our nationally recognized customers. Our award-winning work-at-home call center model offers our partners ... Read more

Mission: Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet spikes in demand. More than 400 organizations across industries including retail ... Read more

Liveops Reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Liveops Chief Executive Officer Greg Hanover
Greg Hanover
38 Ratings
  • "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Liveops full-time (Less than a year)

    Pros

    You can pick your own hours.

    Cons

    Must work weekends whether you want to or not.

    Advice to Management

    Answer people quicker, not 2 weeks later.

See All 639 Reviews

Liveops Photos

Liveops photo of: 2016 Company Kickoff
Liveops photo of: Ping Pong Face off
Liveops photo of: Fun + Work=Liveops
Liveops photo of: Agent Wall
Liveops photo of: Conference Room
Liveops photo of: Best Boss
See All PhotosSee All

Liveops Interviews

Experience

Experience
59%
20%
21%

Getting an Interview

Getting an Interview
90%
4%
3%
3

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Liveops in September 2017.

    Interview

    I applied for this position and received an email asking me to take a voice test. I was nervous, but was allowed to repeat if I didn't do well. This test is automated which was very nice. I received an email extending an invitation to work with LiveOps. In that email I was asked to complete necessary paperwork and then when that was completed. I was sent the background check link, which I had to pay for but it was very thorough. I am currently waiting on a response from LiveOps. I really enjoyed how their process works and look forward to working with them. I have worked for other work from home companies and this was a very simple and easy process in my opinion.

    Interview Questions

    • The phone voice test with script was difficult and I was asked questions that I had to answer based on my customer service experience and skills.   5 Answers
See All 85 Interviews

Liveops Awards & Accolades

  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
  • FlexJobs' 100 Top Companies with Remote Jobs, FlexJobs, 2017
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