Netomi Overview
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- San Francisco, United States
- 51 to 200 Employees
- 2015
- Company - Private
- Enterprise Software & Network Solutions
- Unknown / Non-Applicable
Competitors: Unknown
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing ...
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Netomi Reviews
4.5
★★★★★
Recommend to a Friend
Approve of CEO
Puneet Mehta
94 Ratings
★★★★★
"Learn and Grow with the Company"
2 Jun 2023 - SDE-1(Backend) in Ludhiana
Recommends
Positive Outlook
Approves of CEO
Pros
The startup culture at Netomi keeps challenging and upskilling you everyday. It's a great place to work if you want to grow with the company while maintaining a good work life balance. They alsoCons
Would love to have more in-person meetupsAdvice to Management
Management is doing a wonderful job
Netomi Interviews
Experience
Positive48%
Negative44%
Neutral8%
Getting an Interview
Applied online66%
Recruiter18%
Employee Referral7%
Difficulty
2.9
AverageHardAverageEasy
Customer Success Manager Interview
Anonymous Employee in CanadaNo OfferNegative ExperienceAverage InterviewApplicationI applied online. I interviewed at Netomi (Canada)
Interview
CAUTION! First, it seems the HR team is India which is already a red flag for me as I assume that they outsourced that entire team out. What prevents them to doing the same to your role. So all my emails from Netomi's HR are coming in at 3am EST. We finally agreed on a time. However, the HR team cancelled the interview 20 minutes before the call with NO reason why. I shuffled my whole morning around for this. They then reached out (NO APOLOGY) and tried to set up another time like it never happened. The HR team is obviously a mess in my opinion
See All 50 interviews
Company Updates
18 November 2021
Company News
Netomi raises $30M in a #SeriesB round led by @ WndrCo, the firm co-founded by @ Jeffrey Katzenberg, with participation from @ Eldridge and @ FinVC. Netomi is truly reshaping customer and company relationships and making #AI the new interface. We've already reached the highest rate of automation in the industry, increased CSAT by 24% and boosted support team capacity 5X. What's next? :eyes: Big things ahead.
AI Customer-Service Startup Netomi Raises $30 Million
www.wsj.com
Netomi Awards & Accolades
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Netomi FAQ
(29 Questions)
All answers shown come directly from Netomi Reviews and are not edited or altered.
Does Netomi offer an employee assistance or workplace counselling program?
...The focus on employee benefits and retention is making it such a rewarding place to work and leading to higher quality of care and programming for the people we serve....
15 March 2023
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