Mission: Opencare is on a mission to untangle healthcare. We match you with vetted healthcare professionals so you can get the care you deserve.
I have been working at Opencare full-time (Less than a year)
The team at Opencare are some of the most thoughtful and talented individuals I've ever met! A lot of people speak about "hiring people that are smarter than you" but Opencare is the first place I've really seen this become reality.
Everyone is involved in major decision making from day 1, and there is complete transparency about all aspects of the company (including the full financials) to ensure everyone is a true stakeholder. New hires are quickly entrusted with high-value, high-impact projects with lots of autonomy and support from leaders; a very refreshing change to previous organizations.
The values that are articulated on the website are strictly adhered to in hiring so the culture really does match with what the Founders wanted to build. This makes hiring slow but the calibre of individuals that join allows them to integrate and contribute very quickly.
The leadership is committed to building a long-term sustainable company and really emphasize the need for the team to take time for rest, recuperation, and a focus on wellness.
Overall, I have a tremendous sense of excitement heading to work everyday and look forward to learning and growing with the team around me.
Hiring does take a long time (due to the focus on hiring people that add to the culture) which means there are some gaps on the team for a while. This can place strain on teams but the managers do try to provide insight and visibility into the work being done to address it.
The fast pace of work can lead to rapid changes in direction and de-prioritized work. This is to be expected in a start up but can be frustrating if you are not used to it.
Advice to Management
Continue to think and look critically at the business and avoid getting swept up in your own hype. You're building something very special and we're excited to be along for the journey!
Continue to share freely and speak openly about decisions and changes, it makes a huge difference to the team.
I applied online. The process took 2 weeks. I interviewed at Opencare (Toronto, ON (Canada)) in July 2018.
I had an initial phone screen with HR setup. He cancelled the first one 15 minutes before our call and said would reschedule. He rescheduled for a week later for a phone call that lasted 20 minutes. He asked me the basic customer success type of questions, but didn't seem too knowledgeable on the role itself. I felft that I was overqualified for the role but still went ahead with the next step in the process. I was invited for an on site interview the following week. I took a half day off work to attend the interview, but received an email 1 hour before the scheduled interview stating that it had been cancelled and would reschedule. I followed up twice in 1 week and was ghosted - no response!!
I expected more from Opencare, but was very disappointed at the disrespect I experienced.
Opencare is revolutionizing healthcare - making it more personable, approachable and accessible, to help you get the care you need.
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