Working at PENFED Credit Union |

PENFED Credit Union Overview

McLean, VA (US)
1001 to 5000 employees
Non-profit Organisation
Banks & Building Societies
Unknown / Non-Applicable

Navy Federal Credit Union, EagleBank, Northwest FCU

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 1.7 million members and over $25 billion in assets. We serve members in all 50 states and the District of Columbia, as well as on military bases in ... Read more

Mission: Our mission isn’t simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, but to also encourage. We exist to usher their dreams into the land of reality.

PENFED Credit Union Reviews

  • "Room For Improvement"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Processor in San Antonio, TX (US)
    Current Employee - Mortgage Loan Processor in San Antonio, TX (US)
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time (More than a year)


    Longevity of company, stability of company, good benefits


    Management doesn't keep their word. Overworked and underappreciated.

    Advice to Management

    When you tell employees you will do something, be a man/woman of your word and follow through. Build a culture that values the person, over what the person can accomplish in a given day. The loyalty that will build is more valuable than the extra few dollars earned by pushing employees to the breaking point.

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PENFED Credit Union Photos

PENFED Credit Union photo of: Kadena Air Base Branch
PENFED Credit Union photo of: PenFed in Puerto Rico
PENFED Credit Union photo of: Last Halloween, we met our Newest CCI Puppy, West Point!
PENFED Credit Union photo of: PenFed Team Members and the Washington Nationals World Series Trophy
PENFED Credit Union photo of: Our Kadena Air Base team participated in a Veterans Day parade!
PENFED Credit Union photo of: Our Digital Team Hosted a Hiring Our Heroes Military Spouse Fellow
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PENFED Credit Union Interviews



Getting an Interview

Getting an Interview





    Business Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at PENFED Credit Union.


    I had an initial phone screening with a recruiter, then had a technical round over the phone through a 3rd party. Then, I had a phone interview with someone who would be my direct supervisor.

    Interview Questions

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Company Updates

  • TYSONS, Va., May 18, 2020 – PenFed Credit Union, the nation’s second largest federal credit union, today announced the welcoming of its 2 millionth member. PenFed is celebrating all 2 million members by donating over $2 million in 2020 to charities supporting the communities it serves and to the PenFed Foundation supporting military families. “PenFed is proud to celebrate the major milestone of serving 2 million members,” said James Schenck, PenFed Credit Union President/CEO and PenFed Foundation CEO. “This milestone is made possible by the 2700 dedicated financial professionals at PenFed who serve our members every day. PenFed is owned by 2 million Americans from all walks of life across the United States, and our mission is to empower the members of our community to achieve their financial well-being. That’s why in addition to delivering great rates for everyone, PenFed is donating $2 million to support the communities in which our members live and work. This truly represents the credit union mission of people helping people.”

  • PenFed is continuing to hire and train exceptional individuals to help us serve our 1.8 million members both here and around the world. In light of the current situation with novel coronavirus (COVID-19), we have modified our hiring, onboarding, training, and deployment protocols in order to comply with current local and state guidance around social distancing. PenFed is committed to the safety of our teammates around the globe. If you have any questions or concerns, please reach out to us for more information.

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PENFED Credit Union Awards & Accolades

  • US Army’s Credit Union of the Year, Fort Hood Branch, Defense Credit Union Council’s Annual Conference, 2016
  • Best Credit Union, 1st quarter of 2016,, 2016
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