PetSmart Overview

  • Phoenix, AZ
  • 10000+ Employees
  • 1986
  • Company - Private
  • Pet & Pet Supplies Stores
  • $5 to $10 billion (USD)

CompetitorsPetco, Walmart, Target
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There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and ...
Mission: Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

PetSmart Reviews

Recommend to a Friend
Approve of CEO
J.K. Symancyk
J.K. Symancyk
507 Ratings
Featured ReviewHelpful (34)
PetSmart icon

"Amazing company, culture and people."

Current Employee - Anonymous Employee in Sparks, NV
Positive Outlook
Approves of CEO

I have been working at PetSmart


As a 15 year associate, I can confirm that PetSmart does a fantastic job at growing and developing their people! Love the company, our values, and our culture. JK (CEO) has done a fantastic job at


Honestly, having a tough time coming up with one. Great company discounts, great salary, great people to work with.

Advice to Management

Thanks for providing a fantastic work experience!
See All 5,443 Reviews

Diversity & Inclusion at PetSmart

(250 reviews)

Diversity Programs & Initiatives

Belonging, diversity, and inclusion make us a stronger company. It’s why we place such a high value on the unique backgrounds, experiences, and perspectives of our associates, customers, and the communities where we live and work. By celebrating diversity and creating an inclusive environment whe

PetSmart Photos

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PetSmart Interviews

Getting an Interview
Applied online84%
In Person8%
Employee Referral3%

  1. [employerShortName] icon

    Cashier Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Neutral Experience
    Easy Interview

    I applied online. I interviewed at PetSmart (Baltimore, MD)


    The interview was very short and it took place in the office. I took it pretty serious, but it was fairly easy. They asked why I wanted to work there and what I wanted my schedule to be. I worked there for a few months, but I eventually quit because there weren't enough hours going around. The shifts were like 4-8 hours for about 3 days a week.

    Why do you want to work with us?

    1 Answers

See All 1,217 interviews

Company Updates

Company Logo for PetSmart


10 Dec 2020


Today marks the first day of Hanukkah, and we'd like to wish everyone celebrating a peaceful and joyful holiday! #HappyHanukkah This is Tracy, Field Director, HR – East. She shares her story of Belonging at PetSmart as she reflects on the beginning of the holiday season. Spend two minutes with us and Tracy below! Associates are welcome to learn more about Belonging at PetSmart or share their story the Belonging Page on the DISH. #IBelongAtPetSmart #LifeAtPetSmart


This is 'Tracy's Belonging experience at PetSmart' by PetSmart Recruiting on Vimeo, the home for high quality videos and the people who love them.

Company Logo for PetSmart


7 Dec 2020

Congratulations to Will Smith, PetSmart's Senior Vice President and Chief Marketing Officer, for being selected by The CMO Club as one of this year’s CMO Creativity and Storytelling Award winners! We’ve always known Will had a gift for stand-out storytelling, and we’re so proud of all that he and his team have accomplished at PetSmart. #CMOawards #LifeAtPetSmart


PetSmart Awards & Accolades

  • Best Places to Work for Lesbian, Gay, Bisexual and Transgender Queer (LGBTQ) EqualityHuman Rights Campaign’s (HRC) Corporate Equality Index2018

PetSmart FAQ

(43 Questions)

All answers shown come directly from PetSmart Reviews and are not edited or altered.

See questions about:

What is health insurance like at PetSmart?

...Petsmart offers many benefits like tution assistance, 401k, life and health insurance, etc. Salon Leaders can earn bonuses based on salon performance....

24 January 2019

Read more

See 5 more answers

Work at PetSmart? Share Your Experiences

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