SYKES Overview

Website www.sykes.com
Headquarters Tampa, FL, United States
Size Unknown
Founded 1977
Type Company - Public (SYKE)
Industry Business Services
Revenue ₹100 to ₹500 billion (INR) per year
Competitors Unknown
SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial ... Read more

Mission: Our mission is to make our clients more efficient and more profitable while improving loyalty to their company brands.

SYKES Reviews

2.9
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SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
377 Ratings
  • "Technical Support Executive"

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    Former Employee - Anonymous Employee in Hyderābād
    Former Employee - Anonymous Employee in Hyderābād

    I worked at SYKES (Less than a year)

    Pros

    Very good support from team leader and colleagues

    Cons

    there is no downside with sykes


SYKES Interviews

Interview Experience

Interview Experience
61%
20%
18%

Getting an Interview

Getting an Interview
72%
13%
8%
2
1
1
0

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (4)  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Fayetteville, NC (US)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at SYKES (Fayetteville, NC (US)) in January 2016.

    Interview

    There are two interviews. The first is a virtual interview with a group of other candidates. You're asked a few poll questions. At the end you answer 3 questions and find the answer to a technical question. If you make it through you will later get a call for the in person interview. The interview is like every other interview you are asked questions to determine if you're a good fit.

    Interview Questions

Company Updates

  • AHA Fit-Friendly Worksite Gold Achievement SYKES is excited to announce that we have been awarded the Gold Achievement for the American Heart Association’s ‘Fit-Friendly Worksite’! Increasing healthy lifestyles and promoting a culture of wellness are part of SYKES top priorities.

  • Congratulations SYKES Allentown and SYKES Langhorne for being honored with the 2015 Governor’s Achievement Award - PA Department of Public Welfare! SYKES was one of three companies to be receive this honor. Additionally, the company was also nominated in two different counties independently... which is very rare. This award is presented to companies who work closely with CareerLink, a Pennsylvania state agency that helps the unemployed develop their interview skills, draft resumes, and job search skills among other valuable services. - http://glassdoor.com/slink.htm?key=vI6VT

SYKES Awards & Accolades

  • Governor's Achievement Award, Pennsylvania Career Link, 2015
  • Fit-Friendly Worksite Gold Achievement, American Heart Association, 2015
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