I have been working at Secret Escapes full-time (Less than a year)
Very cliquey management
Rigid, inflexible procedures
Dreadful data management - giant excel sheets for everything, systems don't talk to each other.
Seems as a company to have lost its way - is it a luxury travel company or is it travelzoo?
Advice to Management
Decide what you want to be and invest in data and systems.
I applied online. The process took 2 weeks. I interviewed at Secret Escapes (London, England (UK)) in September 2016.
Overall the interview experience was challenging but a great way to learn more about the company! It was well organised, everyone who I met was so welcoming and the offices were amazing to visit.
The first stage of the interview process was a casual 15-30 minute phone interview. I was asked about what my role at the time entailed, what I liked and disliked about my job and what attracted me to apply for a role at Secret Escapes. I was then asked to come for a face to face interview in the London offices where I would do a 5 minute presentation on a provided topic.
The first face to face interview lasted 1.5 hours with 2 members of the team. I timed my presentation in preparation to stay close to 5 minutes but it was fine when I went over a little. I did my presentation first (to get it over with!) and then I was asked a few competency based questions. I also had a prioritization task and an email task to complete during my interview. Those who interviewed me made me feel comfortable from the beginning. The interview was informative, welcoming, and well organised.
I was asked to come back for a second face to face interview to meet 2 more senior members of the team (one on Skype). This interview was 1 hour long, based around me as an individual and if I was a cultural fit for the company. Again the individuals who interviewed me were welcoming at made me feel at ease throughout the interview process. I had my final interview on a Wednesday and was told on the Friday that I was successful!
I would say be prepared for your interview with examples from your previous experiences, familiarize yourself with the company values and be yourself! I've loved working at Secret Escapes from the first week, it's been challenging, fast paced and very sociable (any excuse for a themed party!)
Our Nordic team had an away day at the famous Ice Hotel in Sweden this month. As you can see, bonding over chilled drinks and ice sculptures was so much fun!
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