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Sitel Overview

Luxembourg (Luxembourg)
10000+ employees
1985
Company - Private
Staffing & Outsourcing
₹100 to ₹500 billion (INR) per year
Competitors

Unknown

About Sitel Group
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of ... Read more

Mission: Going beyond traditional business process outsourcing (BPO), we are redefining and transforming customer experiences via closer human connections, starting with the associate experience and enabled by innovative and conversationally focused services and technologies.

Sitel Reviews

  • "A good place to work and also paid me a decent salary."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - French Language Specialist in Chennai
    Former Employee - French Language Specialist in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sitel full-time

    Pros

    Very friendly environment. Had a great time working there

    Cons

    Interview process took a long time. Otherwise everything were perfect

    Advice to Management

    Interview timing and joining process took around 10hrs each. Need to reduce it. Other than that, everything was perfect

See All 4,224 Reviews

Sitel Photos

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Sitel Interviews

Experience

Experience
62%
19%
19%

Getting an Interview

Getting an Interview
66%
12%
8%
5
5
4
0

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    BPO Interview

    Anonymous Interview Candidate in Chennai
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Sitel (Chennai).

    Interview

    First round was an one-one
    They asked me to wait for the next round
    Where I had another one to one with the hr.
    After being selected in that round they asked me to wait for a call from the head office which went well. But didn't receive any message or call from them .

    Interview Questions

See All 740 Interviews

Company Updates

  • MIAMI, Florida — October 29, 2019 — Sitel Group, one of the largest customer experience (CX) management companies in the world, today announced it has been named the winner of the “Work Hard, Play Hard” CC Award for the second year in a row at the 15th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange.

  • Sitel Group Expands FinTech, Manufacturing & Hi-Tech Vertical Expertise

    MIAMI, Aug. 1, 2018 /PRNewswire/ -Sitel Group, one of the largest customer experience management companies in the world, announced today that it has hired two industry-leading Vice President's in an effort to expand the company's vertical-specific expertise.

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Sitel Awards & Accolades

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