Sitel Group Overview

  • Miami, FL
  • 10000+ Employees
  • 1977
  • Company - Private
  • Telecommunications Services
  • $2 to $5 billion (USD)

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – ...
Mission: We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

At Sitel Group, you will Learn, Lead & Grow.

Company Updates

3 October 2022
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Sitel® MAX is a global program designed to improve the associate experience, by tapping into the collective genius of our people. From October 1-7, we're celebrating the Sitel MAX Week. Let's all wish MAX a HAPPY BIRTHDAY!
Happy Birthday MAX!
19 August 2022
KEY NOT FOUND: company-updates.categories.culture
The needs of our employees drives our business. The devotion to our people and the continuous efforts to improve the associate experience, have helped us create an environment where people can Learn, Lead & Grow. Watch the video to learn more about our different programs and how we live the #SitelLife.
Sitel Group®, Building a People-Centric Culture

Sitel Group Reviews

Recommend to a Friend
Approve of CEO
Laurent Uberti
Laurent Uberti
3,908 Ratings
Current Employee, less than 1 year

"Technical support"

1 Oct 2022 - CSP - Client Service Professional in Chennai


Good work environment and team.


No cons so far. Best company for freshers.
See All 11,201 Reviews

Diversity & Inclusion at Sitel Group

(5153 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Sitel Group Reviews and are not edited or altered.

Does there seem to be diversity at Sitel Group?

...Can gain great experience, employer of diversity, quick promotion...Read More

Read 70 more responses

Sitel Group Photos

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Sitel Group Interviews

Getting an Interview
Applied online68%
In Person11%
Employee Referral8%

  1. Remote Customer Service Representative Interview

    Anonymous Employee in Canada
    No Offer
    Neutral Experience
    Average Interview


    They have a completely online interview process, where they send you module for you to log on and record yourself. They give you a limited amount of time to record and don’t let you redo, and there is no real person watching until you send it.

    Why do you think you would be a good fit?

    Answer Question

See All 1,147 interviews

Sitel Group Awards & Accolades

  • Best HR TeamsComparably2022
  • Best Company Global CultureComparably2022
  • Gold Stevie Award for Employer of the Year (Business and Professional Services)The Stevie Awards for Great Employers2022

Popular Careers with Sitel Group Job Seekers


Sitel Group FAQ

(71 Questions)

All answers shown come directly from Sitel Group Reviews and are not edited or altered.

See questions about:

Does Sitel Group offer massages?

...Themed days, free fruit, cheap coffee....

25 June 2020

Read more

See 9 more answers

People Also Ask about Sitel Group

Employees rate Sitel Group 3.8 out of 5 stars based on 11,201 anonymous reviews on Glassdoor.

To get a job at Sitel Group, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Sitel Group and prepare for tough questions.

Overall, 75 of employees would recommend working at Sitel Group to a friend. This is based on 10,383 anonymously submitted reviews on Glassdoor.

66 of job seekers rate their interview experience at Sitel Group as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Sitel Group.

66 of employees think that Sitel Group has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Sitel Group? Share Your Experiences

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