Southwest Airlines Overview

  • www.southwest.com
  • Dallas, TX
  • 10000+ Employees
  • 1967
  • Company - Public (LUV)
  • Airlines
  • $10+ billion (USD)

CompetitorsUNKNOWN

We're the low fare, high-flying airline whose People set us apart. Looking for a career? You can always find the latest at https://careers.southwestair.com/ Don’t see what you’re looking for? Join our Talent Community so you can be notified when relevant positions become ...

Southwest Airlines Reviews

4.5
89%
Recommend to a Friend
96%
Approve of CEO
Gary C. Kelly
Gary C. Kelly
1,634 Ratings
Featured Review
5.0
Former Employee, more than 5 years

"Customer Service Supervisor"

18 Dec 2020 - Customer Service Supervisor
Recommends
Positive Outlook
Approves of CEO

Pros

Great Benefits, Great Culture, Great CEO

Cons

Long Hours, work holidays, pay

Advice to Management

More active in Operation
See All 2,758 Reviews

Diversity & Inclusion at Southwest Airlines

4.4
(289 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Southwest Airlines Reviews and are not edited or altered.

Does there seem to be diversity at Southwest Airlines?

...lack of diversity in senior management...Read More

Southwest Airlines Photos

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Southwest Airlines Interviews

Experience
Positive80%
Negative8%
Neutral12%
Getting an Interview
Applied online82%
Recruiter6%
Employee Referral5%
Difficulty
2.6
Average
HardAverageEasy

  1. Customer Service Agent Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Easy Interview

    Interview

    I have a phone interview. What types of questions do they ask? Help me please!!!!!! I’m so nervous. I hope I make it to the next round........ thanks in advance !!
    Interview

    Why do you wanna work at southwest ?

    Answer Question

See All 1,231 interviews

Company Updates

9 December 2020
KEY NOT FOUND: company-updates.categories.covid19
Our top priority has and always will be the Safety of our Employees and Customers. We added the Southwest Promise to a nearly 50-year commitment to unmatched Hospitality and an unwavering focus on Safety. #SouthwestHeartStrong Learn more about the Southwest Promise: https://www.southwest.com/promise/
The Southwest Promise | Southwest Airlines
glassdoor.com
6 June 2019
We’re known for putting our People first, and we work hard to ensure our Employees have a great employment experience! We're grateful to be recognized for our fun, engaging work environment.
Shared image - Southwest Airlines Flies to the Top of the 2019 Workforce 100 - Workforce
Southwest Airlines Flies to the Top of the 2019 Workforce 100 - Workforce
glassdoor.com

Southwest Airlines Awards & Accolades

  • Most Trusted Airline in AmericaReader's Digest Magazine2020
  • Best for Vets: EmployersMilitary Times2020

Popular Careers with Southwest Airlines Job Seekers

Customer Service Agent
Learn About the Job
JobsSalariesInterviews
Manager Customer Service Representative
Learn About the Job

Southwest Airlines FAQ

(50 Questions)

All answers shown come directly from Southwest Airlines Reviews and are not edited or altered.

See questions about:

What is health insurance like at Southwest Airlines?

...Good perks, good medical insurance...

9 December 2020

Read more

See 20 more answers

Work at Southwest Airlines? Share Your Experiences

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