Starbucks Overview

  • Seattle, United States
  • 10000+ Employees
  • 1971
  • Company - Public (SBUX)
  • Restaurants & Cafes
  • $10+ billion (USD)

By bringing people together over coffee, Starbucks has become one of the world’s best-known and best-loved companies. We purchase, roast and serve award-winning coffee. We also offer Italian-style espresso beverages, cold blended beverages, delicious food, premium teas and ...
Mission: Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

Company Updates

23 March 2023
This week, Starbucks new ceo, Laxman Narasimhan, hosted his first Annual Meeting of Shareholders. Together with the Starbucks Board of Directors, leadership team and green apron partners (employees) from around the world, Laxman shared what he learned through his immersion journey and how these immersion observations will shape the future of Starbucks.
Shared image - Top takeaways from Starbucks 2023 Annual Meeting of Shareholders
Top takeaways from Starbucks 2023 Annual Meeting of Shareholders
20 March 2023
Today we announced that Laxman Narasimhan has assumed the role of chief executive officer for Starbucks. Over the past five months, he has embarked on a unique immersion experience, traveling to work with partners (employees) in over 30 stores, manufacturing plants and in support centers around the world, earning his barista certification along the way. He is excited to work alongside our partners to unlock the limitless future of Starbucks.
Shared image - Laxman Narasimhan Assumes Role of Starbucks Chief Executive Officer
Laxman Narasimhan Assumes Role of Starbucks Chief Executive Officer

What people are saying about Starbucks

Join the conversation on
Join the conversation on

Got a burning question about Starbucks? Just ask!

On Fishbowl, you can share insights and advice anonymously with Starbucks employees and get real answers from people on the inside.

What's Fishbowl
Ask a Question

Starbucks Reviews

Recommend to a Friend
Approve of CEO
Laxman Narasimhan
Laxman Narasimhan
10,025 Ratings
Featured Review
Former Employee, more than 1 year

"Great Place"

30 Nov 2022 - Barista in Oklahoma City, OK
Positive Outlook
Approves of CEO


Very fun atmosphere, great benefits, great coffee!!


Very fast paced, sometimes people can be rude (co workers/customers) but we all can be sometimes!!

Advice to Management

Valué life experience
See All 60,461 Reviews

Diversity & Inclusion at Starbucks

(19730 reviews)

Diversity Programs & Initiatives

Every day at Starbucks we set out to be a different kind of company that champions Our Mission and Values rooted in providing a third place that is welcoming to everyone. From our early decision to offer healthcare to part-time workers to our commitment to support diverse hiring and economic development through our community store initiative – we have been dedicated to creating not just opportunity, but equal opportunity.


Our journey continues as we are guided by intentionality, transparency and accountability.


  • Culture of Belonging: Through our community partnerships, feedback from our partners (emp
KEY NOT FOUND: diversityAndInclusion.alt

Diversity & Inclusion FAQs

All answers shown come directly from Starbucks Reviews and are not edited or altered.

Does there seem to be diversity at Starbucks?

...Fun coworkers, relationships with regulars, free coffee, free college opportunity, flexible hours, part time insurance benefits, free mental health therapy, frequent breaks, great diversity and inclusion....Read More

Read 349 more responses

Starbucks Photos

+ Add Photo
Starbucks photo of: MISSING VALUEStarbucks photo of: MISSING VALUEStarbucks photo of: MISSING VALUEStarbucks photo of: MISSING VALUEStarbucks photo of: MISSING VALUEStarbucks photo of: MISSING VALUEStarbucks photo of: MISSING VALUE

Starbucks Interviews

Getting an Interview
Applied online68%
In Person18%
Employee Referral8%

  1. Barista Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied online. The process took 1+ week. I interviewed at Starbucks (United States)


    They will call you in for an interview. They have a set slate of questions they are required by Starbucks to ask and document notes. The process almost never takes longer than thirty minutes.

    Tell me about a time that you were provided exceptional customer service and what made it exceptional? Tell me about a time that you dealt with a difficult customer and what you did. Tell me what you would do if you had a customer come to you with a complaint? Why do you want to work for Starbucks?

    Answer Question

See All 8,300 interviews

Starbucks Awards & Accolades

  • FORTUNE's World's Most Admired CompaniesFortune2022
  • Best Places to Work for LGBTQ+ EqualityHuman Rights Campaign2022
  • World's Most Admired CompaniesFortune2013
  • 100 Best Companies to Work ForFortune2013
  • Employees' Choice - 50 Best Places to WorkGlassdoor2013

Popular Careers with Starbucks Job Seekers


Starbucks FAQ

(81 Questions)

All answers shown come directly from Starbucks Reviews and are not edited or altered.

See questions about:

Does Starbucks offer massages?

...Amazing benefits such as weekly markouts (bag of coffee/box of tea), RRSP matching, free drinks on every break and 30 mins before and after a shift, plus 30% discount when not working, stocks in the company, pay increase as you work for the company over the years....

10 January 2023

Read more

See 3027 more answers

People Also Ask about Starbucks

Employees rate Starbucks 3.7 out of 5 stars based on 60,458 anonymous reviews on Glassdoor.

To get a job at Starbucks, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Starbucks and prepare for tough questions.

Overall, 67% of employees would recommend working at Starbucks to a friend. This is based on 58,764 anonymously submitted reviews on Glassdoor.

77% of job seekers rate their interview experience at Starbucks as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Starbucks.

53% of employees think that Starbucks has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Starbucks? Share Your Experiences

Starbucks logo