Support.com Overview

  • www.support.com
  • Sunnyvale, CA
  • 1001 to 5000 Employees
  • 1997
  • Company - Public (SPRT)
  • Computer Hardware Development
  • $25 to $50 million (USD)

CompetitorsSitel Group, Alorica, TTEC
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Support.com, Inc. (NASDAQ: SPRT) is a leading provider of customer and technical support solutions delivered by home-based employees. For more than twenty years, the company has achieved stellar results for global enterprise clients and top-tier businesses. Support.com's proven, ...

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Support.com Reviews

2.8
37%
Recommend to a Friend
47%
Approve of CEO
Lance Rosenzweig
Lance Rosenzweig
82 Ratings
5.0
Current Employee

"Tech Support - Redefined"

20 Apr 2021 - Senior Manager in Bangalore
Recommends
Positive Outlook
Approves of CEO

Pros

Tech Support at the comfort of your home

Cons

None, to begin with - only Pros
See All 1,181 Reviews

Diversity & Inclusion at Support.com

3.4
(123 reviews)

Support.com Photos

+ Add Photo
Support.com photo of: MISSING VALUESupport.com photo of: MISSING VALUESupport.com photo of: MISSING VALUESupport.com photo of: MISSING VALUESupport.com photo of: MISSING VALUESupport.com photo of: MISSING VALUESupport.com photo of: MISSING VALUE

Support.com Interviews

Experience
Positive57%
Negative21%
Neutral22%
Getting an Interview
Applied online90%
Employee Referral4%
Recruiter3%
Difficulty
2.0
Average
HardAverageEasy

  1. RST Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Was painless couple video questions then a zoom interview and they check your system specs Wich was not invasive At all and the requirements are pretty basic if your a tech person
    Interview

    How to fix a non working bluetooth keyboard

    Answer Question

See All 269 interviews

Company Updates

29 January 2020
We are thrilled to be recognized as a finalist for The Stevie Awards for Sales and #CustomerService in the Customer Service Training Team of the Year - Internal category! #customersupport #techsupport #remotework
Shared image - Stevie® Awards for Sales & Customer Service Homepage
Stevie® Awards for Sales & Customer Service Homepage
glassdoor.com

Support.com Awards & Accolades

Let us know if we're missing any workplace or industry recognition

Popular Careers with Support.com Job Seekers

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Support.com FAQ

(39 Questions)

All answers shown come directly from Support.com Reviews and are not edited or altered.

See questions about:

What is health insurance like at Support.com?

...Work from home, medical benefits...

21 July 2020

Read more

See 3 more answers

People Also Ask about Support.com

Employees rate Support.com 2.8 out of 5 stars based on 1,181 anonymous reviews on Glassdoor.

To get a job at Support.com, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Support.com and prepare for tough questions.

Overall, 37% of employees would recommend working at Support.com to a friend. This is based on 1,170 anonymously submitted reviews on Glassdoor.

58% of job seekers rate their interview experience at Support.com as positive. Candidates give an average difficulty score of 2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Support.com.

33% of employees think that Support.com has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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