Working at Telenet Marketing | Glassdoor.co.in

Telenet Marketing Overview

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Athens, GA (US)
51 to 200 employees
1999
Company - Private
Advertising & Marketing
₹1 to ₹5 billion (INR) per year
Unknown

Telenet Marketing Reviews

2.9
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Gregg Garrett
18 Ratings
  • "Could easily be better, could also be worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Initial welcoming environment (new hire, changes later)

    Level based promotion system based on tests and presentations.

    No physical labor (also a con, but my L4 is shot, so it helps a little)

    Most of the people, at one of the buildings, are decent. The other building is a huge 10th grade class room, and the supervisors are the 11th grade remedial kids. I know of literally one person who doesn't backstab and gossip on a regular basis.

    Cons

    Attendance based. And they expect employees to clock out for anything. During most of the year, (allegedly, I've only been there 8 mos) parking isn't such an issue. But starting in January, they hire any mouth breather with a pulse. My building housed about 80 employees for the majority of my time here. It was comfortable. Somehow, the perfect mix was present so that the parking lot and bathrooms weren't prevalent issues. Literally every day since January, the two problems have only been magnified.

    The "higher ups," (C-Level I guess?) had a great idea, but it's as if they collectively grew tired of it simultaneously. They hire and retain former drug addicts, who make it to supervisor and relapse. Or make it to becoming a legitimate ISR, then relapse.

    If an employee puts in a 2 week notice, on 2 occasions since I became employed, the employees were terminated the following day. Attendance and production are all that matter. You aren't even a number, you're a pulse.

    I quit and was hired back. I have a college degree in business and am still pursuing another degree. Unfortunately, I couldn't get a job anywhere else, and had to come back. One of the supervisors actually initiated the conversation. But the overhiring issue is still out of control. Friday, April 19th, a terrible storm knocked the entire company off of it's servers. BECAUSE WE'LL SELL YOU BACK UP SERVERS BUT WE WON'T BUY THEM OURSELVES. So the final 45 minutes were spent doing nothing. Technically speaking, for the final 20 minutes a supervisor brought a group of new hires in for FAQ. Disappointing is an understatement. These people had some of the stupidest questions I've ever heard. I am a firm believer in the idea that no question is a dumb question... But when it was coined, the phrase assumed one would put forth an effort in comprehending the job and it's duties.

    Advice to Management

    We have robotic talk tracks that we are told to follow. In the rare event someone actually answers, almost every one of them will hang up on you. Because we call "on behalf of" _____. Not to mention, I've heard talk of Sales Representatives expressing disgust concerning 3rd party marketers. We literally do nothing but send you leads. That YOU make commission off of or at least production of some sort. I know that isn't a prevalent issue, but these huge companies and conglomerations have got to understand that beating the dead horse into the continental plates is not a great marketing strategy....

    If attendance is going to be such a determining factor, we need stalls and another parking lot. I can't believe it has grown to this level...

    Jokingly, I was claiming to have a plan to pull a Telenet on Telenet. As disgruntled employee lore dictates, Telenet was started by a handful of telemarketers who had grown tired of the way their company operated. They band together and start their own telemarketing company. Beautiful until the very people responsible for such an American idea become complacent and bored.

    I only say it was a joke because I'm not certain about the inner workings of what's called "loan stacking." Watch out though. If I can gather enough troops, I know we'll get our collective foot in the door.

See All 47 Reviews

Telenet Marketing Interviews

Experience

Experience
67%
25%
8%

Getting an Interview

Getting an Interview
84%
8%
8%

Difficulty

1.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Call Center Representative Interview

    Anonymous Employee in Athens, GA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at Telenet Marketing (Athens, GA (US)) in May 2017.

    Interview

    It was a one-hour interview process that consisted of typical interview questions, a drug test, and a voice sample. The voice sample was sent to HR to make sure that I had a decent enough phone voice. I guess that I did, because I got the job. Uhhh I don't know what else to say to meet the 30 word minimum...

    Interview Questions

    • They asked me very general interview questions. It did not even matter if I had experience at a call center or not (I don't).   Answer Question
See All 12 Interviews

Telenet Marketing Awards & Accolades

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