I worked at Thorntons (UK) full-time
Free to self manage. Buy out by Ferrero means the cons will lessen.
Lacked staff training and guidance
I applied in-person. I interviewed at Thorntons (UK).
Really nice group interview process, employees were friendly and encouraging. They gave us some group tasks to do for example 2 truths 1 lie. I was called a few days later to confirm that I had the job and started a week after. All in all a positive experience.