Working at Thumbtack | Glassdoor.co.in

Thumbtack Overview

San Francisco, CA (US)
501 to 1000 employees
2009
Company - Private
Internet
Unknown / Non-Applicable
Unknown
When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free.

Thumbtack connects millions of people with local professionals for their projects. With almost 1,000 different services to choose from ... Read more

Mission: To help everyone do life's work with joy and purpose.

Thumbtack Reviews

  • "Great company culture and product development team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Manager in San Francisco, CA (US)
    Current Employee - Category Manager in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time (More than a year)

    Pros

    - Mission driven marketplace. Solve unique challenge, balancing the needs of professionals and customers.
    - Culture of transparency and accountability. Open access to data, bi-weekly all hands meetings, real time and anonymous Q&A with leadership
    - Emphasis on professional development. Fast-paced work environment on impactful projects
    - Great benefits. Delicious food prepared by in-house team. Unlimited PTO without pressure to limit days off.

    Cons

    - No 401(k) match
    - Short term initiatives to improve metrics are sometimes prioritized above fixing underlying issues or making bold bets
    - Performance review cycles are time consuming

See All 238 Reviews

Thumbtack Photos

Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
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Thumbtack Interviews

Experience

Experience
50%
16%
34%

Getting an Interview

Getting an Interview
56%
20%
19%
2
2
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Community Manager Interview

    Anonymous Interview Candidate in Ban Phone Savang (Laos)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Thumbtack (Ban Phone Savang (Laos)) in June 2015.

    Interview

    Had a phone screening that was relatively straight forward. I felt like the person interviewing me wasn't really paying attention or didn't have my resume in front of him, which was obnoxious.

    I was then sent over a Community Manager test. One of the things that companies like this need to realize is that many Community/Social Media specialists are not comfortable providing them with intellectual property. Having someone fresh out a social strategy is requesting work of someone...so don't be surprised when you get something that is slightly on the conservative creative side. If you really want to see us get creative then offer to at the very least pay us something first. You wouldn't ask a plumber to fix one toilet for free to gauge how well they do their job; this is no different.

    Interview Questions

    • -Tell me about your past role
      -What are you looking for in a future role
      -Tell me about at time in which you demonstrated leadership   Answer Question
See All 265 Interviews

Thumbtack Awards & Accolades

  • The World’s Most Innovative Companies (#23), Fast Company, 2018
  • The World’s Most Innovative Companies for Data Science (#2), Fast Company, 2018
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