Mission: We make teaching fun and effective
I have been working at Top Hat full-time (More than a year)
-The people make the company and the culture here. It is a fun and social place to come to work.
-There are constantly promotional opportunities for top performers and a clearly defined career path
-The product is the best that is on the market and professors get excited about it
-Office location and space is amazing
-Due to the fast-paced nature of the company, some decisions are made reactively instead of proactively
Advice to Management
-Continue to invest in your employees to keep employees engaged
I applied online. I interviewed at Top Hat (Toronto, ON (Canada)).
The first step in the interview process is a written test. I don't remember the details but it was extensive and covered customer service, technical, and organizational/time management skills. Received an invite for a second interview from one HR person, and then the same day received a rejection email from the other HR person. Sent an email to clarify and never heard back. Ridiculous.