Working at Trailfinders | Glassdoor.co.in

Trailfinders Overview

London, England (UK)
1001 to 5000 employees
1970
Company - Private
Travel Agencies
Unknown / Non-Applicable
Audley Travel, Kuoni Group, Flight Centre Travel Group
Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service.

Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a staff of four. The company remains privately owned but today has a staff of ... Read more

Mission: Our aim is to always exceed the expectations of our clients, staff and suppliers.

Trailfinders Reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Trailfinders CEO Toby Kelly
Toby Kelly
30 Ratings
  • Featured Review

    Helpful (1)

    "A Great Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Team Leader in Bath, England (UK)
    Current Employee - Sales Team Leader in Bath, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trailfinders full-time (More than 10 years)

    Pros

    Trailfinders is a great company to work for, and one of the standout employers in the travel industry. The salary is substantial (especially with bonuses factored in), the opportunity to travel excellent, and you get to work with a great bunch of like minded people. They only promote from within so the potential for promotion and advancement is high. The atmosphere amongst staff is top notch, and there are plenty of opportunities to travel whilst working here. I've worked for Trailfinders for more than ten years, and genuinely look forward to going to work each day. No one day is the same, and I've had plenty of opportunities to try new roles and work in different locations over the years. Trailfinders invests heavily in its staff, and with a great training programme and local support network there's no reason not to succeed in a career here.

    Cons

    The hours can be long, and sometimes unsociable, but hey that's retail for you. The directors have recently made big improvements to flexibility in the working roster following feedback from staff, and I can think of very few downsides to working for this great company.

See All 173 Reviews

Trailfinders Photos

Trailfinders photo of: A recent educational group heading to Thailand with a cheeky stop in Helsinki on the way.
Trailfinders photo of: Staff relaxing after at the end of the day during an education to Western Australia 2018
Trailfinders photo of: Group shot in Kensington from our recent photo shoot
Trailfinders photo of: Taking a well deserved rest after a gruelling day inspecting hotels in the Seychelles
Trailfinders photo of: The Worldwide team practise their downward dog during a spot of yoga
Trailfinders photo of: Relaxing on a houseboat in the Kerala Backwaters on the 2017 India Educational trip
See All PhotosSee All

Trailfinders Interviews

Experience

Experience
57%
20%
23%

Getting an Interview

Getting an Interview
94%
3%
3%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Travel Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Trailfinders in June 2014.

    Interview

    You have to complete a lengthy application form online, then if you are successful recieve a telephone interview based on your values and what skills you could bring to the role, finally a 3 hour interview in branch which consisted of a written assessment and face to face interview.

    Interview Questions

    • All of the questions were pretty standard as you would expect, one question they asked which stood out to me was if a customer was hesitant about booking would you tell them to book now to hit your target and get your bonus or understand their reasoning for being hesitant and let them leave and have a think about it.   1 Answer
See All 35 Interviews

Trailfinders Awards & Accolades

  • Best Tour Operator, The Times, The Sunday Times and The Sunday Times Travel Magazine, 2018
  • Best Tour Operator, The Times, Sunday Times & Sunday Times Travel Magazine, 2017
See More

Work at Trailfinders? Share Your Experiences

Trailfinders
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or