Working at U.S. Cellular | Glassdoor.co.in

U.S. Cellular Overview

Chicago, IL (US)
5001 to 10000 employees
1983
Company - Public (USM)
Cable, Internet & Telephone Providers
₹100 to ₹500 billion (INR) per year
Competitors

Sprint, T-Mobile

Considering where to invest your time, talent and ambition? Select the team that’s determined to be the best, offering the ability to make a positive difference for every customer, a unique culture and competitive rewards. Choose U.S ... Read more

Mission: We’re proud and passionate about providing the world's best customer experience. This is our vision. The goal that drives continual improvement, and helps us achieve our mission to achieve superior results. And our associates are motivated by the ... Read more

U.S. Cellular Reviews

  • "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales in Na-Duar
    Current Employee - Telesales in Na-Duar
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at U.S. Cellular full-time (More than 3 years)

    Pros

    Telesales position is good pay for what you do.

    Cons

    Telesales has unrealistic quotas for the types of calls coming into the centers. Some coaches use threatening tactics to get you to perform. A few telesales coaches “tell” you how to sell and they haven’t even sold before. All the telesales coaches use the word “expectations” way to much and it makes the telesales associates very uncomfortable. Expectations is not the best word to use when they need to say is it’s a requirement.

    Advice to Management

    Make sure all employees know what they are telling a customer PERIOD!!!!!

See All 1,523 Reviews

U.S. Cellular Photos

U.S. Cellular photo of: Retail Store
U.S. Cellular photo of: U.S. Cellular
U.S. Cellular photo of: Store Manager
U.S. Cellular photo of: U.S. Cellular Tower
U.S. Cellular photo of: Customer Care Center
U.S. Cellular photo of: Knoxville associates and their families celebrating HonorAir flight 18
See All PhotosSee All

U.S. Cellular Interviews

Experience

Experience
66%
18%
16%

Getting an Interview

Getting an Interview
64%
14%
9%
6
4
2
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Device Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at U.S. Cellular.

    Interview

    First, got a 10 minute phone call to set up a time for the interview with manager. The 10 min call, they gave me overview of the internship.
    The call with the manager was surprisingly easy going. Asked about things I do in school like engineering activities, projects, why US cellular

    Interview Questions

See All 309 Interviews

U.S. Cellular Awards & Accolades

  • 100 Best Companies to Work For in Oregon, Oregon Business Journal, 2019
  • Top Workplaces, Knoxville News Sentinel, 2019
See More

Work at U.S. Cellular? Share Your Experiences

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