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UJET Overview
- ujet.cx
- San Francisco, United States
- 51 to 200 Employees
- 2015
- Company - Private
- Software Development
- Unknown / Non-Applicable
Competitors: Unknown
UJET is reimagining the contact center for modern consumers and brands. Our one-of-a-kind architecture delivers an entirely new foundation for security, reliability, and scale across customer service operations. A full voice and digital engagement suite is complemented by ...
Mission: The World's Most Advanced Cloud Contact Center
UJET Reviews
4.6
★★★★★
Recommend to a Friend
Approve of CEO
Anand Janefalkar
105 Ratings
★★★★★
"BEST COMPANY CULTURE EVER!"
8 Dec 2022 - Customer Success in Houston, TX
Recommends
Positive Outlook
Approves of CEO
Pros
From top-to-bottom, UJET's collaborative and mission-focused culture permeates every interaction we have. Leadership actively advocates for their team members' individual growth and success whileCons
The usual challenges of being a start-up apply: limited resources, fast paced environment, and sometimes needing to wear more than one hat. These may not be cons for everyone, but will definitelyAdvice to Management
I'll have to think of something more to say here, but for now... Please keep up the great work. You've built an amazing team and I have a lot of trust in your c-level business decisions.Diversity & Inclusion at UJET
4.7
★★★★★
(59 reviews)
Diversity Programs & Initiatives
At UJET, everyone is welcome and supported in their development at all stages in their career journey with us. Fostering a diverse and inclusive culture is at the core of everything we do. It is embedded in our values to always: Be Human, Accountable, Respectful, Transparent and Speak up. We actively celebrate the unique attributes our colleagues and work to create an environment of inclusion and belonging for them.
Diversity & Inclusion FAQs
All answers shown come directly from UJET Reviews and are not edited or altered.
Does there seem to be diversity at UJET?
...Diversity and a global presence are a well established part of our culture, so everyone can feel welcome....Read More
UJET Interviews
Experience
Positive86%
Negative14%
Getting an Interview
Employee Referral32%
Applied online32%
Recruiter20%
Difficulty
3.0
AverageHardAverageEasy
UX Product Manager Interview
Anonymous Employee in United StatesNo OfferNegative ExperienceAverage InterviewApplicationI applied through a staffing agency. I interviewed at UJET (United States) in Mar 2022
Interview
The interview process is very long. First you will interview with the recruiter. After you pass the initial screening I was interviewed by the hiring manager for an hour. The overall conversation was very positive and I was selected to go on to the next round. The next interview was conducted by a PM who was conduction an exercise on how to build a product. After I passed that I was reinterviewed by the hiring manager for an hour and went through a PM exercise on how to build a specific feature. One more I was passed on to two additional interviews where I talked about my process on how to build a product and high level UI/UX. They scheduled those last three interviews one after an other for three hours straight. At the end the they decided that my skill level was not sufficient enough for the team.
I am not mad that I did not get the offer. My advice to the team is to make a decision after the second or third interview. Don't make the candidate spend all this time and not provide specific feedback on what you disliked about him/her.InterviewHow would you build a product for a Electric Company that has a black out period.
Answer Question
See All 28 interviews
Company Updates
16 February 2023
KEY NOT FOUND: company-updates.categories.company-news
We are thrilled to receive the 2023 Best Contact Centre Platform award from CX Today !
CX Today on LinkedIn: #cxawards23 #cx #awards #techawards #contactcentre #contactcenter
www.linkedin.com
14 February 2023
KEY NOT FOUND: company-updates.categories.careers
We are proud to announce the appointment of our first Chief Customer Officer! With her years of experience, Kristin King is dedicated to providing the best possible experience for our customers.
We look forward to her guidance and expertise in helping us deliver top-notch service! #CustomerFirst
UJET Appoints Kristin King as Chief Customer Officer Amid Record Customer Acquisition and Growth
ujet.cx
UJET Awards & Accolades
- 100 Best Midsize Places to Work in San Francisco, CA 2023, BuiltIn SF, 2023
- Best Contact Centre Platform, CX Today, 2023
Popular Careers with UJET Job Seekers
UJET FAQ
(27 Questions)
All answers shown come directly from UJET Reviews and are not edited or altered.
What is health insurance like at UJET?
...Pay is solid, equity is amazing and health benefits outpace any other startup I have been a part of....
3 December 2021
People Also Ask about UJET
Employees rate UJET 4.6 out of 5 stars based on 124 anonymous reviews on Glassdoor.
To get a job at UJET, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at UJET and prepare for tough questions.
Overall, 95% of employees would recommend working at UJET to a friend. This is based on 122 anonymously submitted reviews on Glassdoor.
86% of job seekers rate their interview experience at UJET as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at UJET.
87% of employees think that UJET has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.
Work at UJET? Share Your Experiences
UJET
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