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Zendesk

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Zendesk

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Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation ...
Mission: At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build software that makes customer conversations easy and more productive.

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Tech India

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Software Engineer

Hello there, I observed one thing. Non Hindi speaking people find it very hard to work in Indian IT. There is this inherent culture to speak in Hindi all the time as many North Indians are in IT today. I work in a product based company in Bangalore and these folks often talk in Hindi in official meetings despite saying. Feels disrespectful. This is happening in Bangalore. Official mode of communication should be English but they are discriminatory.. Has anyone else been facing this?

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Zendesk Reviews

Zendesk1573
3.8
67%
Recommend to a Friend
65%
Approve of CEO
Zendesk Interim Chief Executive Officer Tom Eggemeier
Tom Eggemeier
980 Ratings
    5.0
    Anonymous Employee
    Current Employee
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Digital first Good pay Great culture

    Cons

    Reducing benefits after the acquisition

    See All 1,688 Reviews

    Zendesk Photos

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    Zendesk Interviews

    Experience
    Positive50%
    Negative37%
    Neutral13%
    Getting an Interview
    Applied online62%
    Employee Referral18%
    Recruiter15%
    Difficulty
    2.8
    Average
    HardAverageEasy

    1. IT Specialist Interview

      Anonymous Employee in Singapore
      Accepted Offer
      Positive Experience
      Average Interview

      Interview

      Five rounds of interview with recruiters, peers, manager and director. All of them were friendly, clear questions and very attentive. All questions were based on scenarios and how I would approach it and drive it to resolution.
      Interview

      Where do you see yourself in 5 years

      Answer Question

    See All 691 interviews

    Company Updates

    Employer logoZendesk
    Culture
    7mo
    We’re delighted to be named one of Jobgether’s 2023 Top 100 Flexible Employers, thanks to our digital first approach and dedication to employee wellbeing. Every day, thousands of Zendesk employees in fully flexible roles choose to work from home, a Zendesk workspace, or somewhere else–because we know great work happens anywhere. Check out current opportunities to join our team: https://jobs.zendesk.com/ #LifeAtZendesk
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    Zendesk Awards & Accolades

    • 2023 Best Places to WorkBuilt In2023
    • Newsweek America's Most Responsible Companies 2023Newsweek Magazine2023

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    Zendesk FAQ

    (53 Questions)

    All answers shown come directly from Zendesk Reviews and are not edited or altered.

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    Does Zendesk have a pension plan?

    ...The job pays well and good benefits like health insurance and pension....

    1 March 2023

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    People Also Ask about Zendesk

    Employees rate Zendesk 3.8 out of 5 stars based on 1,573 anonymous reviews on Glassdoor.

    To get a job at Zendesk, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Zendesk and prepare for tough questions.

    Overall, 67% of employees would recommend working at Zendesk to a friend. This is based on 1,573 anonymously submitted reviews on Glassdoor.

    50% of job seekers rate their interview experience at Zendesk as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Zendesk.

    51% of employees think that Zendesk has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Zendesk Locations

    • Ciudad de Mexico (Mexico)
      3.8
    • Copenhagen (Denmark)
      4.6
    • Dublin (Ireland)
      4.1
    • Kraków (Poland)
      4.5
    • London (United Kingdom)
      4.2
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    Glassdoor gives you an inside look at what it's like to work at Zendesk, including salaries, reviews, office photos, and more. This is the Zendesk company profile. All content is posted anonymously by employees working at Zendesk.