Zendesk Overview

  • www.zendesk.com
  • San Francisco, CA
  • 1001 to 5000 Employees
  • 2007
  • Company - Public (ZEN)
  • Enterprise Software & Network Solutions
  • $1 to $2 billion (USD)

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation ...
Mission: At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build software that makes customer conversations easy and more productive.

Company Updates

19 October 2020
KEY NOT FOUND: company-updates.categories.company-news
Multiple crises were affecting our employees. We felt an urgent need to support them. Empathy circles were born: safe spaces where our people could talk and feel safe
Shared image - Empathy circles: from a moment to a movement - Zendesk
Empathy circles: from a moment to a movement - Zendesk
glassdoor.com
21 September 2020
Back in June our global ProdDev team held a virtual Tech Summit with over 1,000 attendees, 4 keynotes, 91 content sessions, and more. The best part? We've raised money for Black Girls CODE, The Codette Project, and HackYourFuture!!
Zendesk Tech Summit Highlight Reel
glassdoor.com

Zendesk Video

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Zendesk Reviews

4.4
86%
Recommend to a Friend
94%
Approve of CEO
Mikkel Svane
Mikkel Svane
548 Ratings
Featured Review
5.0
Current Employee, less than 1 year

""Great place to work""

1 Nov 2020 - Senior Software Engineer In Test in Bangalore
Recommends
Approves of CEO

Pros

Company genuinely cares about its people.They respect the time which you work and no micro management.

Cons

None that I can think of currently.
See All 805 Reviews

Diversity & Inclusion at Zendesk

4.4
(138 reviews)

Zendesk Photos

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Zendesk Interviews

Experience
Positive48%
Negative37%
Neutral14%
Getting an Interview
Applied online58%
Employee Referral20%
Recruiter16%
Difficulty
2.8
Average
HardAverageEasy

  1. Featured Interview

    Senior Software Engineer Interview

    Anonymous Employee in London, England, England
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. The process took 2 months. I interviewed at Zendesk (London, England, England) in Oct 2020

    Interview

    I applied for a different team initially, but was turned down after the final stage, however, they felt that I would be a better fit for another team which I was put in touch with.

    - 1st: Call with recruiter
    - 2nd: Call with hiring manager. I expected this to just be a chat but turned into a coding problem which I was able to solve.
    - 3rd: Call with an engineer, online coding problem.
    - 4th: Virtual on-site interview consisting of a problem solving stage, two back to back system design interviews, and a final cultural fit interview.

    Interviewers where all very nice and helpful if you got stuck anywhere along the way. They're more focused on how you solve the problems given then actually getting to a solution, at least in my case.
    Interview

    Know your Leetcode easy questions for the initial stages. Queues, basic system architecture and how a system should scale with additional load.

    Answer Question

See All 436 interviews

Zendesk Awards & Accolades

  • Best Places to Work for LGBTQ Equality 2021Human Rights Campaign’s (HRC) Corporate Equality Index2021
  • Fortune 100 Best Workplaces (Medium)Fortune2017
  • 15 Companies With Excellent Work-Life Balance Hiring NowGlassdoor2017
  • The 25 Best Small and Medium-Size Workplaces in the Bay AreaFortune Magazine2017
  • The 30 Best Workplaces in TechnologyFortune2017

Popular Careers with Zendesk Job Seekers

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Zendesk FAQ

(41 Questions)

All answers shown come directly from Zendesk Reviews and are not edited or altered.

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What is health insurance like at Zendesk?

...Free health insurance for cheap plans, very low cost for other plans...

13 June 2019

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