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Zendesk Overview

San Francisco, CA (US)
1001 to 5000 employees
2007
Company - Public (ZEN)
Enterprise Software & Network Solutions
₹10 to ₹50 billion (INR) per year
Unknown
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses ... Read more

Mission: At Zendesk, our goal is to help bring companies and their customers closer together. We know that communication is the key to happy relationships, so we build software that makes customer conversations easy and more productive.

Zendesk Reviews

  • "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zendesk full-time (More than a year)

    Pros

    Awesome Product, Great People, Good Culture`

    Cons

    Fast growth comes with pain, lack of career progression

    Advice to Management

    Think of career progression to retain good talent

See All 487 Reviews

Zendesk Photos

Zendesk photo of: Our new office space
Zendesk photo of: Our people.
Zendesk photo of: Office life in Copenhagen.
Zendesk photo of: Alice in Wonderland themed Holiday Party!
Zendesk photo of: Our people.
Zendesk photo of: Our Office Space
See All PhotosSee All

Zendesk Interviews

Experience

Experience
51%
13%
36%

Getting an Interview

Getting an Interview
58%
19%
15%
3
2
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Senior Operations Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at Zendesk in April 2017.

    Interview

    Applied through LinkedIn and recruiter called me for initial screening and letter she sent me a link to take a challenging test which contained 3 questions from chef,3questions of tuning a server, 3 programming questions in Python and 3 nginx server questions. The exam was was quite challenging . Later after 3 days they asked me to attend an interview with the head of team. It lasted for about 45 minutes and there was nothing technical but questions on past experiences and about zendesk. Later I was asked to attend a technical interview which lasted for 45 mins. Next day I got a mail saying they are moving with other candidates.

    Overall I loved to talk to each and every person whom I met in zendesk. They answered to all the questions and they used to give the feedback asap.

    Interview Questions

See All 328 Interviews

Zendesk Awards & Accolades

  • Best Places to Work in the Bay Area, San Francisco Business Times, 2014
  • Great Place to Work, Great Place to Work Institute, 2016
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