[24]7.ai Reviews | Glassdoor.co.in

[24]7.ai Reviews

Updated 19 November 2018
346 reviews

Filter

Filter

India - All CitiesFull-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
[24]7.ai CEO P.V. Kannan
P.V. Kannan
226 Ratings

346 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "No work life balance, Higher management is confused," (in 23 reviews)

  • "horrible transport services, no work life balances" (in 13 reviews)

More Pros and Cons

  1. Helpful (1)

    "Perfect place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Interaction Advisor in Uppal
    Current Employee - Digital Interaction Advisor in Uppal
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time (Less than a year)

    Pros

    I have recently joined in[24]7.ai family. It is a great place to work with full of fun and learning as well. Policies of [24]7.ai are very impressive and employee friendly.

    Cons

    Sorry, No Cons here working at [24]7.ai


  2. "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Interaction Advisor in Bengaluru
    Former Employee - Digital Interaction Advisor in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at [24]7.ai full-time (More than 5 years)

    Pros

    Good environment to learn and build career in BPO.
    People are helping in nature.

    Cons

    I did not find any cons in the company.

  3. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advisor in Bengaluru
    Current Employee - Advisor in Bengaluru
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at [24]7.ai full-time (More than a year)

    Pros

    People (Environment is amazing)
    Value of work
    Recognition

    Cons

    Less salary
    No food allowance
    Odd shift hours

    Advice to Management

    No advice
    They are transparent


  4. "Half a decade and counting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Bengaluru
    Current Employee - Team Leader in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time (More than 5 years)

    Pros

    Good infrastructure with opportunities to grow across various verticals in the form of IJPs

    Cons

    Company transport along with Bangalore's traffic can get your worst nightmares to life

    Advice to Management

    Your efforts to keep us engaged with company vision and goals need to reach the roots till the top


  5. "247.ai"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Learning and Development in Bengaluru
    Current Employee - Senior Manager Learning and Development in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time (More than 3 years)

    Pros

    Policies are people friendly and very good
    Open to learning and experimenting
    People centric decision making
    Internal promotion and growth focused

    Cons

    Processes are bent to make way for new decisions
    Powerplay influences decisions, processes and execution
    Processes are not adhered to

    Advice to Management

    Focus on creating strong processes
    Being in external certifications for people and processes
    Invite everyman talent for consultation


  6. "Average company"

    StarStarStarStarStar
    Current Employee - Customer Service Representative in Bengaluru
    Current Employee - Customer Service Representative in Bengaluru

    I have been working at [24]7.ai full-time (More than a year)

    Pros

    Had good incentive plans,

    Cons

    Worst Cab facility, Interview process takes very long.

    Advice to Management

    na


  7. Helpful (1)

    "Not a place to work or hon your skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Bengaluru
    Former Employee - Senior Software Engineer in Bengaluru
    Doesn't Recommend
    Disapproves of CEO

    I worked at [24]7.ai full-time (More than 3 years)

    Pros

    Used to be a place to work at, once upon a time, till about 2 years back. It can be brought back if management thinks through it.

    Cons

    Work culture sucks.

    No work life balance.

    Clueless, confused and narrow minded management.

    No scope for growth, they are not even ready to listen to your inputs.

    Tight deadlines often because of lack of domain and technical knowledge shown by management.

    Advice to Management

    Listen to your employees.

  8. Helpful (1)

    "Saviour and exploiter at the same time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interactive Social Media Advisor in Bengaluru
    Former Employee - Interactive Social Media Advisor in Bengaluru
    Doesn't Recommend

    I worked at [24]7.ai full-time (More than a year)

    Pros

    Easy to get in even without a graduate degree, no technical work, international standard infrastructure with gym, cafes etc.

    Cons

    Bad share of pay to the production agents who bring in millions, often the work can be stressful due to the high targets and many other rules to adhere to in order to qualify for your own share of monthly incentives.

    Advice to Management

    At the end of the day, employee wants a fair pay to support their family and their own lives so an extravagant office with hundreds of security guards isn't necessary. Just a modest office with satisfactory salary will work amazing instead.


  9. "employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dia in Hyderabad
    Former Employee - Dia in Hyderabad
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at [24]7.ai (More than a year)

    Pros

    everything went well and good place for freshers

    Cons

    management issues, the basic pay is worse here

    Advice to Management

    value employees and remove the managers who play politics


  10. "Friendly place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Analyst in Bengaluru
    Former Employee - Quality Analyst in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at [24]7.ai full-time (More than 3 years)

    Pros

    Very friendly environment to work, you will meet some good people here and good facilities

    Cons

    Salary and a some politics

    Advice to Management

    You definitely should increase the pay for the employees who have served sometime with you


Showing 454 of 689 reviews
Reset Filters