[24]7.ai Employee Reviews about "work environment"

Updated 7 Sep 2020

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4.3
84%
Recommend to a Friend
94%
Approve of CEO
[24]7.ai Co-Founder and  CEO P. V. Kannan
P. V. Kannan
515 Ratings
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Cons
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Reviews about "work environment"

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  1. "HR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Operations in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at [24]7.ai full-time for more than 3 years

    Pros

    Good work environment Friendly and supportive Manager- Prijo, Franics Very good HR team , Nina, Sushmita

    Cons

    Nothing found in my 3 .5 years

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  2. "This is a great company to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Strategist in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time

    Pros

    supportive team, friendly work environment, working on a great project and I am learning new something everyday.

    Cons

    sometimes work life balancing can be challenging

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  3. "Quality assurance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Bangalore
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at [24]7.ai full-time for more than 5 years

    Pros

    Work environment is good and friendly

    Cons

    Not that I can thing of. Management is biased I would say

  4. "Awesome place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time

    Pros

    Very friendly environment to work and management team supports you in progressing in your career professionaly and personally.

    Cons

    I don't have any cons.

  5. "247.ai, is a great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Interaction Advisor in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at [24]7.ai full-time for more than a year

    Pros

    It is best platform for a fresher to build their carrier, magical ride for me. Good transportation and friendly working environment. Great infrastructure.

    Cons

    The person with good communication skills can grow faster here and achieve their goals and high positions quickly. 247.ai is an amazing place to work and grow fast.

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  6. "The best place to learn, enhance it and see your ideas bloom"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time

    Pros

    Have been with [24]7.ai for 15 years; having worked in both the BPO world as well as iLabs (the technology wing), here's my honest review of the company, I still work in: Common to both BPO and iLabs: 1) Down to earth and approachable founders 2) Great values which is instrumental in propelling the company ahead 3) Employee friendly company 4) Employee safety policies in place and is taken very seriously 5) Cab facility for employees - point to point pick up and drop 6) Decent food court with variety food available at a reasonable cost 7) Tea/ Coffee vending machines at each floor for quick refreshment 8) Socially responsible organization - contributes to various social causes 9) Work is priority but the company also gives equal importance to fun activities, conducts sports events, encourages employee talent, encourages talent of employees' children, conducts 'family get-togethers' in office 10) Conducts an annual event called 'HUM' where deserving employees are recognized Pros of the BPO side (from my experience of 7 years): 1) Proper and scheduled shifts 2) Performance is encouraged be it sales or customer service 4) The quality of communication will increase considerably 5) Growth is based on performance and skillset of the employee 6) Ability to choose different roles based on interest eg. an agent can choose the path of a Team Leader>Manager OR can move into Quality and Compliance OR can choose the Learning and Development team, the HR team, iLabs, Technology, Finance(its a never ending list).Bottom line - opportunities are never ending for the right candidate 7) I have made some very good friends for life during my stint in the BPO world 8) As you grow up the ladder from an agent level, they will be exposed to reporting, analysis, presentation -both internal stake holders and clients. Pros of iLabs - The technology arm (from my experience of 8 years): 1) Amazing work environment, freedom to experiment ones ideas 2) Hands on experience with latest technologies 3) Working with super brainy folks coming from Tier 1 institutions 4) The age mix is awesome from young folks who are just out of college - full of enthusiasm to middle aged employees - hardened with experience. Its a place where education and experience come together to bring out innovative ideas and implement them in the form of products and tools 5) Again, growth is dependent on solid performance. Long tenure in the organization does not necessarily aid growth 6) Events like 'Ideon' and 'Hackathons' are conducted every year to understand, absorb and implement new ideas from within the organization.

    Cons

    'Cons' according to me varies from person to person depends on the expectations they carry within themselves and when those are not met turns out to be cons. [24]7.ai rides on 5 values- Respect | Transparency | Ownership |Team work | Results. If an employee exhibits these 5 traits then they are an ideal employee and an ideal person in life as I feel these values can be extended to one's personal life too. I am a very keen observer and in my tenure with this company the below are my observation which can make [24]7.ai a more better place to work. 1) Reduce high headedness - Smile guys! That's part of the 1st value - Respect. This feedback is for the 0.5% of the people who are/ were (ex- employees) at middle level positions. On one side we have down to earth founders who are friendly and on the other end of the spectrum we have a handful of people in senior/mid-level positions who fail to exhibit humbleness. For people like me who care two hoots to such behavior it is not an issue but there would be sensitive employees who would not be appreciative of such behavior. My suggestion would be 'Smile' and be friendly to people in life - We all came empty handed & we all go empty handed. 2) Being proactive to situations - We were and are excellent in fire fighting issues but my observation is we should be more proactive in ensuring that we do not reach the fire fighting stage. A lot of progress has been made in this front over the years but as technology improves, there lies an area of improvement in bridging the gap.

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  7. "It was Great Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Manager in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at [24]7.ai full-time

    Pros

    [24]7 is great in terms of work. If one dedicates his time,can learn a lot.Flexible work hours. Good work environment

    Cons

    i don't have any personal cons

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  8. "Better place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Engineer in Bangalore
    Recommends
    Approves of CEO

    I have been working at [24]7.ai full-time for more than 3 years

    Pros

    Good work environment Good work life balance

    Cons

    Hike is less Cross team help is less

  9. "Top Class Organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time

    Pros

    Excellent company, Gives opportunities to learn, grow and implement new things. I should say working environment is very good

    Cons

    I did not find any cons

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  10. "One the best Companies to Work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Solution Consultant in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at [24]7.ai full-time for more than 8 years

    Pros

    I started my career with 247.ai fresh out of college in 2010 and over the years I have learned a lot and was able to grow within the company. Pro what comes to mind. 1. Open to Ideas 2. Learning Opportunities. 3. Amazing Leaders & Colleagues 4. Work environment 5. Growth

    Cons

    Nothing comes to mind for now

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    [24]7.ai Response

    Thank you for taking the time to leave your review. We are glad to hear that you are having a great time at [24]7.ai. We value all our employees and are incredibly proud of the family we have built over the years. Thank you for being part of our [24]7.ai. family and contributing to our culture and growth.

Found 101 reviews