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AARP Reviews

Updated 22 Mar 2023

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Found 735 of over 995 reviews
3.8
73% Recommend to a Friend
AARP CEO Jo Ann Jenkins
79% Approve of CEO

Found 736 of over 995 reviews

3.8
73%
Recommend to a Friend
79%
Approve of CEO
AARP CEO Jo Ann Jenkins
Jo Ann Jenkins
246 Ratings
Pros
  • "Biggest pro is the work/life balance(in 87 reviews)

  • "Good work life balance and great benefits(in 59 reviews)

  • Cons
  • "Decision making moves slowly; a lot of red tape(in 18 reviews)

  • "There is little to no upward mobility(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Former Employee, more than 8 years

      Great benefits

      22 Mar 2023 - Analyst in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were the best part about working here

      Cons

      work silos are a culture at this company

      Be the first to find this review helpful
    2. 2.0
      Current Employee, more than 1 year

      Started strong then goes downhill

      13 Mar 2023 - Wfh Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Non physical work Can mute mic to express frustration

      Cons

      No communication between advertising and costumer service Unoptimized call systems frustrating callers before caller even gets to agent Scheduling department doesn't communicate

      Continue reading
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    4. 4.0
      Current Employee

      You want to be a Full Time employee here

      7 Mar 2023 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits...if you have full-time status.

      Cons

      A staggering percentage of employees here are temporary/contract employees, which I assume is a way for AARP to save money on benefits. "TMP" is like a stamp of shame, and you're made to feel like an "other."

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    5. 4.0
      Former Employee, less than 1 year

      Company overall review

      12 Mar 2023 - Data Analyst in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance and remote opportunities. Diversity Great team members

      Cons

      Reduction of work force.. Short contracts ; temp workers usually are let go after contracts ends.

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    6. 3.0
      Current Employee

      Nice place but ....

      7 Mar 2023 - Independent Contractor in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people who are friendly and helpful.

      Cons

      The mission is often lost in the midst of a lot of bureaucracy. Hard to accomplish anything due to red tape and constant changing of prioroties

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    7. 3.0
      Former Employee, more than 8 years

      Great mission, good people, bad leadership

      11 Oct 2022 - Anonymous Employee in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Mission and focus on that mission Have some really smart people who care about the work they do Good culture at middle management and below Strong Benefits Flexibility - if you work for the right manager

      Cons

      1. Executive Leadership, especially after the appointment of new CEO and COO/CFO, is awful. It has turned into a "gotcha" culture, where the CEO/CFO run the organization like a dictatorship- only their way is correct. The rest of the e-team just agrees and tries to stay out of the way so they don't get fired or blacklisted. 2. CEO is more concerned about awards and outward appearance than actually the organization or employees. 3. Passive Aggressive leadership. You are either in or out- 4. Can be political 5. Bounce people out who actually try to enact change or speak up

      Continue reading
      11 people found this review helpful
    8. 4.0
      Current Employee, more than 1 year

      Great Work Environment

      10 Mar 2023 - Associate State Director - Outreach 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits Great pay True to the Mission Based platform

      Cons

      Unclear expectations Managers are not trained effectively

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    9. 3.0
      Former Employee, more than 8 years

      The Most Ironic Firing Practices Ever

      1 Feb 2023 - Editorial in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The rank-and-file AARP force is the most dedicated, resourceful, supportive group you could hope for.

      Cons

      AARP Media management just finished their latest round of firing, almost exclusively, staffers who are 50-plus. It happens every four years or so; apparently they cost the company too much in pay and benefits.

      Continue reading
      1 person found this review helpful
    10. 1.0
      Former Employee

      Not a good place to work

      9 Mar 2023 - Accounting in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not a lot of work

      Cons

      Nasty culture of this department

      Be the first to find this review helpful
    11. 3.0
      Current Employee, more than 5 years

      It's okay

      28 Sep 2022 - Senior Advisor in Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some control over the work you do Great time off allowance (vacation, sick time, etc.) especially if you've been there 6+ years Location is great - right in the heart of DC

      Cons

      Some managers are not so competent; your happiness/misery depends a lot on your manager AARP is EVER changing things it makes one dizzy. In Research, for example, when one leader leaves, the next one wants to make his/her mark and changes things even when the old way was working just fine. Since being hired 5 years ago my position and duties have changed significantly. Yet there are still inefficiencies. And name changes are the norm. We do an employee feedback survey each year. No matter how loudly the results scream, there don't seem to be changes, as the weak spots are the same every year.

      Continue reading
      6 people found this review helpful
    Viewing 1 - 10 of 736 Reviews
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    AARP Reviews FAQs

    AARP has an overall rating of 3.8 out of 5, based on over 995 reviews left anonymously by employees. 73% of employees would recommend working at AARP to a friend and 63% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, AARP employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AARP. This rating has improved by 2% over the last 12 months.

    73% of AARP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AARP 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

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    Glassdoor has 995 AARP reviews submitted anonymously by AARP employees. Read employee reviews and ratings on Glassdoor to decide if AARP is right for you.