ACH Federal Reviews

Pros

There are a few very talented, intelligent and knowledgable ACH employees, but most have left the company at this point. Decent pay for this industry.

Cons

Management is the epitome of hypocrisy! This is supposed to be a Christian-based company but the actions of Sr. Management are anything but. They are not even ethical, let alone Christian. If you aren't a "yes" man for the upper management and star employees, you will not get very far. Personnel issues are handled in a very unethical, underhanded manner. Affiliation with the payday lending companies is down-played to the public and others, even though they are the largest customer by far, and most of the companies decisions are based on what is best for the payday lending affiliate. Several knowledgable ACH professionals started up this company and then were treated very poorly by management when they did not agree with the direction of the company after the first few years. Most of these employees are now gone, leaving the company lacking in ACH knowledge and experience.

Pros

The ACH industry is an ever-changing landscape that allows your days to be different. It provides the opportunity to grow your own knowledge and put it to work building something new for the customers. The company has a wonderful mission that is very rewarding and makes you feel good to be apart of it.

Cons

Being a financial based industry there are strict deadlines everyday to ensure that all of the customer's money moves as it should in a timely fashion. This can be stressing at times, so those who do not enjoy a fast paced environment may not be a good fit.

Pros

This is a big enough company for there to be opportunity for growth, both in one's career and in one's life. However, it is small enough that the employees matter. Working here, I'm a person, not just a number or an employee. It is clear that in this company people matter more than money; the employees matter, the clients matter, even the smallest account matters. Communication is excellent, there are no surprises as to who we are, what we do, what we believe, our direction and my part in the bigger picture.

Cons

This is certainly a changing environment. This would not be a good fit for those not comfortable with consistent change.

Pros

ACH Federal offers a challenging but fun environment in which to work. You learn something new on a daily basis. The sense of community is not something forced or spoken, it is a practice that we see with our own team and what we do for our community as well as abroad. There are times of stress and hardship, but as a team we work it out with a collaborative effort and much needed support from our mentors as well as our peers. ACH Federal gives you a sense of purpose and pride as we work to build something that we have all had a stake in or we have all had a say.

Cons

There have been some team members who do not believe in the company mission statement. They have made it difficult to progress. Slowly we have gotten past this and them. As with any company, there are ups and downs.

Pros

This is a fast growing company with a mission to help others along the way! Wow! Being a part of such an organization is exciting and extremely rewarding. The opportunity for advancement is available to you if success is what you seek! Truely an organization that cares about each and every member of their team.

Cons

The location is not the best. It would be great if the location changes.

Pros

- There are a number of smart and hard-working people in this company. Everyone works together as a team which I have found to be rare in companies. - As a company, they are committed to donating time to social and environmental causes. I enjoy the opportunity to volunteer while on work time. - I have fun while at work. - The salary is fairly good for the Chattanooga area.

Cons

- The benefits package could be quite a bit better, specifically the 401(k) match. - Given the size of the company, I see fewer promotional opportunities than with larger companies.

Pros

You work with a great group of people. We all help each other out in crunch-time! It's like a family atmosphere. Leadership is focused and determined to be successful. We have vision and everyone is very focused on meeting our goals.

Cons

No major complaints. If you are not a hard worker and determined then do not come to work here.