CEO. The CEO disrespects his team regularly. He criticizes and belittles team members in front of others publicly on a daily basis. He is arrogant. He deeply struggles to accept constructive criticism or pushback, and he dictates to team members across all functions how to do their jobs, despite lacking experience or expertise in those functions.
LEADERSHIP. Members of senior leadership, such as the Chief Credit Officer, lack the ability and skills to cultivate healthy, high-performing teams. Like the CEO, micromanagement is common, even with minimal to no experience in other functions. Team members explicitly raise "culture" as an area of concern with leadership, yet leaders take no meaningful action. Turnover reaches severely worrying levels in multiple functions, to the point at which the company held ad-hoc sessions to address employees' concerns.
QUALITY. The company launches low-quality products and features, driven by leadership's pressure to meet dates estimated at high levels early in product development. The name "Addi" raises eyebrows from employees at the Superintendent because they receive such a large quantity of complaints from users. The app scores 3.3 on Google Play whereas other Colombian fintechs score 4.6, 4.7 and 4.6. Engineers mention that there is avalanche of tech debt, yet leadership consistently allocates all Engineering resources to non-tech debt, at best, or questions what tech debt is, at worst.
PROFESSIONAL GROWTH. Aside from business analysis, there is little to no opportunity for professional growth. A culture of extreme micromanagement accounts for this.
WELL-BEING. Employees regularly express psychological and physical illness due to working conditions.
