ADT Security Services Employee Reviews about "good benefits"

Updated 15 Dec 2020

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3.3
55%
Recommend to a Friend
68%
Approve of CEO
ADT Security Services CEO Jim DeVries (no image)
Jim DeVries
250 Ratings
Pros
Cons
  • "Install department is a challenge to work with(in 95 reviews)

  • "Most companies pay their sales reps at least 40k(in 92 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "good benefits"

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  1. "Decent place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administration Coordinator – Fire Sprinkler Services in Lake Worth, FL
    Recommends
    Positive Outlook

    I have been working at ADT Security Services full-time

    Pros

    Fair company, good pay, good benefits

    Cons

    Corporate policies and constant online "training" on your own time

  2. "Selective hiring in Blue Bell, PA"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Blue Bell, PA
    Recommends
    Positive Outlook

    I worked at ADT Security Services full-time for more than 3 years

    Pros

    Good benefits, interesting industry, competitive salary

    Cons

    If you’re over 30 or not physically attractive, don’t bother applying for a job here. It wasn’t this way back in the LifeShield days but it sure is now!

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  3. "the shrinking of a great company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at ADT Security Services full-time for more than a year

    Pros

    name recognition, market presence and good benefits

    Cons

    they are now more concerned with revenue than customer service

  4. "Alarm Technician"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Electronics Repair Technician I in Pea Ridge, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADT Security Services full-time

    Pros

    Good pay,good insurance, good people, good benefits

    Cons

    To much travel between states

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  5. Helpful (1)

    "High volume numbers based, very disorganized"

    3.0
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook

    I worked at ADT Security Services full-time for more than a year

    Pros

    Pay was good, and good benefits

    Cons

    Management too focused on numbers not focused enough on training

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  6. "Tough"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at ADT Security Services full-time

    Pros

    Good benefits and nice people

    Cons

    A lot of micromanagement, and tough hours.

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  7. Helpful (1)

    "ADT WORK REVIEW"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Installer in Gaithersburg, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ADT Security Services full-time for less than a year

    Pros

    Good Pay with good benefits.

    Cons

    Too much expectations from install and service with very little pay.

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  8. "A great company with folks who care"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADT Security Services full-time for less than a year

    Pros

    Good benefits. Great training program for new hires, bonuses and the training team. Office staff is very helpful and leadership that is approachable.

    Cons

    commission only and managers seem overwhelmed. Way too many emails from communication teams and leadership. Blocked time from field activities to sit on conference calls

  9. "Good benefits, horrible technician grading system"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Installation Technician in Gaithersburg, MD
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at ADT Security Services full-time for more than a year

    Pros

    pay is good after a couple years, benefits are good. company truck and gas is paid for. you have to get your own basic tools but they will provide the rest. Training is by a senior tech usually.

    Cons

    Training is whack. You just follow a technician around for about 3 months and hope to get hands on with every system but that really may not be the case for some people. Management thinks of no one but themselves, they just want their numbers to look good so they don't care what they have to make you do to achieve that.

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  10. Helpful (1)

    "Gets worse week by week."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Service Technician in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at ADT Security Services full-time for more than 8 years

    Pros

    Good pay and very good benefits.

    Cons

    Every, every, every thing else!

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