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AIG

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AIG

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AIG Employee Reviews about "pay"

3.6

63% would recommend to a friend

(892 total reviews)

Peter Zaffino

69% approve of CEO

Ratings by category

3.8

Diversity and Inclusion

3.7

Work/Life Balance

3.5

Culture and Values

3.5

Compensation and Benefits

3.3

Career Opportunities

3.2

Senior Management

Ratings distribution

5 stars

17%

4 stars

28%

3 stars

29%

2 stars

15%

1 star

11%

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Found 892 of over 8T reviews

Updated 4 Dec 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Benefits are good and not as expensive as other companies(in 734 reviews)
  • "Great people around the world which will give you an amazing network and business opportunities.(in 505 reviews)
  • "Good work life balance and 9(in 360 reviews)
  • "Depending on your department you may have a flexible or work from home schedule available.(in 215 reviews)
  • "The pay is good and remote working(in 204 reviews)
Cons

Reviews about "pay"

Return to all Reviews
892
    1. 4.0
      3 Jun 2021
      Underwriting Assistant
      Current Employee, more than 5 years
      Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s great to start here and get your feet wet. Learn a lot about the industry and have the brand behind your name.

      Cons

      Tough place for minorities to build a career in management and they don’t increase pay.

      1
      1. 1.0
        16 Oct 2015
        Regional Operations Investigations Lead
        Current Employee, more than 1 year
        Jersey City, NJ
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good benefits and experience. People are generally nice and pleasant to work with. They are flexible and give you opportunity to experience new jobs

        Cons

        Low salary for the role and experience. Too tight on expense and low morale as there is general fear that our pay might be cut or even lose a job.

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        1. 1.0
          13 Feb 2019
          Medical Assistance Coordinator
          Former Employee, more than 1 year
          Shoreham, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Challenging but rewarding job. Not much else.

          Cons

          Management doesn't care for you. They consider you are a commodity. They expect total commitment and flexibility from their employees but then won't accommodate your holidays. Will try to not pay you what you are owed and the HR service is unhelpful and very aggressive.

          1. 4.0
            30 May 2022
            Customer Service Representative
            Current Employee, less than 1 year
            Amarillo, TX
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Excellent Benefits, Bonuses, Pay Raises are often, Room for advancement and opportunities in US and globally,Mental Health Days, definitely learn a lot about finance and insurance

            Cons

            Everything is great about the job except for the job itself . Training should be much longer . You basically are a financial planner w shorter training and no commission , because these financial planners that should be calling you for forms and rates are continuously asking thing they should know . It’s very stressful. People jump ship after training because they feel as is they are overwhelmed, overworked and under paid. High level Customer Service with low start pay but you do get raises pretty fast and often.

            1. 4.0
              19 Oct 2023
              Complex Claims Adjuster
              Current Employee
              Alpharetta, GA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              People are good to work with

              Cons

              Systems are not great and pay ranges for jobs hasn’t been adjusted in 10 years.

              1. 2.0
                6 Apr 2017
                Internal Audit
                Former Employee, more than 8 years
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Really nice people working on the front line. Big name company which looks good on your resume. Work from Home was nice.

                Cons

                Aggressive expense reduction targets mean almost no pay rise and management unable to offer market competitive salary. In some cases, sections are laid off abruptly that people don't have enough time to hand over work. Lots of changes over the past 8 years have lead to Change Fatigue. It starts at the top, and it shows with the recent resignation of the CEO. In my 8 years there, he was the 5th CEO. Changes often made without considering impact to antiquated systems that can't handle it, especially when there is headcount reduction.

                6
                1. 4.0
                  29 Nov 2011
                  Customer Service Representative
                  Former Employee
                  Vestal, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  For my local area, the pay and compensation was reasonable. The (paid) training was wonderful and the company pays for all licensing and certifications. The majority of the staff was wonderful and professional.

                  Cons

                  The CCS and Managers tend to promote only friends without regard to experience, professionalism or abilities.... typical office politics. Very stressful environment in which customers verbally abuse the rep for 8+ hours a day.

                  1. 3.0
                    31 Dec 2020
                    Claims Examiner II
                    Current Employee, more than 5 years
                    Jeffersonville, IN
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Generous PTO and benefits from day 1

                    Cons

                    Pay is not on par with the rest of AIG or competitors and raises are unheard of

                    1. 4.0
                      16 Sept 2017
                      Account Manager
                      Former Employee, less than 1 year
                      Chicago, IL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great work/life balance & benefits.

                      Cons

                      Pay can be lower than the industry average; raises and promotions are difficult to obtain.

                      1

                      Thank you for your feedback. Our organization is committed to supporting our teams and recognizing their strengths. We strive to provide the best benefits package possible to our employees. To discover what others value about working with us, visit Life at AIG: http://www.aig.com/careers/life-at-aig.

                      1. 2.0
                        7 Feb 2022
                        New Business Specialist
                        Former Employee, less than 1 year
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great benefits and company provides and supports channels for all diversity and interests. Provides mental wellness days.

                        Cons

                        This job specifically is an 'entry level' position. The training is all over the place, they only offer one person to train multiple people at various stages in their training so you are constantly skipping ahead, going backwards, and getting lost in the shuffle. The manual is the size of the bible, the workload is out of control (many people quit this position), the priority level is all over the place leaving high demands, pressure, and lack of assistance from anyone and you are expected to retain and work using a lot of secure/private information while getting paid less than 18 an hour!?! Are you kidding me????? I could write a novel and how horrible this job is. The pay is embarrassing for the amount of work and detail you need to do. It's not worth it. I have a college degree and have work high level positions and this job was degrading.

                        8
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