Advance Financial Branch Manager Reviews | Glassdoor.co.in

Advance Financial Branch Manager Reviews

Updated 17 November 2018
11 reviews

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Branch Manager

3.5
StarStarStarStarStar
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Advance Financial Chief Experience Officer and CEO Tina Hodges
Tina Hodges
6 Ratings

Employee Reviews

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Pros
  • "Great Pay, great health benefits; paid vacations" (in 41 reviews)

  • "Fun culture,open to feedback,great benefits and good pay" (in 36 reviews)

Cons
  • "The store is open 24/7 therefore some of the hours may be undesirable" (in 17 reviews)

  • "I feel so much a part of the energy that at times I find work/life balance a challenge" (in 11 reviews)

More Pros and Cons

  1. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    Excellent company with a lot of growth and really value their employees!

    Cons

    There isn’t any downside of working for this company that I’ve noticed yet! It took a while to make the move to Advance Financial and I’m so happy I did!


  2. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Nashville, TN (US)
    Former Employee - Branch Manager in Nashville, TN (US)
    Positive Outlook
    Approves of CEO

    I worked at Advance Financial full-time (Less than a year)

    Pros

    Larger "small business" with a wide reach in tn. Good pay (for most).

    Cons

    The manager training program is literally non existent. I'm not overreacting, its literally non existant. Each manager, if lucky enough, gets assigned another manager to train how they see fit, and for as long as the availability allows. I had 4 days of manager training, and that was3 months in...

    Advice to Management

    Create an MIT program, have an all-inclusive non-discrimination policy, have more open conversations with all levels of employees. Practice what you preach (friends helping friends).

  3. Helpful (5)

    "Too much stress for money orders and payday loans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (More than 3 years)

    Pros

    40 hours paid volunteer time
    Pretty good pay for hourly tellers
    Employer paid health care

    Cons

    24hours a day, 7 days a week, 365 days a year - never close, not even if severe weather warnings are in place, not even if building has been flooded and has water still pooling, not evn if building has been damaged because someone drove their car into it. NEVER CLOSE

    Huge turnover means constantly short staffed, constantly having to come in early, stay late, or work extra shifts.

    Poor communication from Senior management down. Store managers often don't have the answers needed and there isn't a clear way to find the answers. Corporate preaches about having open door policy but then either take forever to answer or make you feel dumb for asking a question. Also a lot of time the answer is just "ask your manger"

    Try to justify overworking people with benefits and competitive pay. You might make good money but you will be so overworked you'll never get to spend it.

    Lack of integrity, had a district manager make frequent promises and offers but never delivered on them. Know of an employee that made up a false harassment claim, admitted it was a lie, and still got to keep his job with no repercussions.

    Performance tracking systems are inaccurate but are the only thing your review is determined by,

    Know of a manager that copy and pasted one employee review and gave to her whole team

    Advice to Management

    Communicate to your employees - All the way from Tina to the newest teller.
    And actually communicate don't just forward emails, really tell us what is happening, what is going to happen, and what you expect us to do about it.

    Provide training materials so people have something to reference. Watching someone do transactions for a day then having them watch me for a few days and just telling me what to do isn't teaching. Not all managers know how to train, you should have set trainers that really know how to teach people. We should have an actual procedure handbook that someone can reference if they haven't done something in a while that talks you through exactly how to complete something. Stop half telling someone what to do and then "holding them accountable" when they don't completely do what you want. Tell them what you want, tell them how to do it, give them a reasonable amount of time to do it, make yourself available along the way if they have questions.


  4. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (More than 5 years)

    Pros

    Good pay
    Training is good and informative

    Cons

    The hours are very long and demanding. There is no flexibility in your managers schedule. There is no work/ life balance. I spend more time in the store then I do with my kids. This company worries more about making a dollar then whether or not their current employees are happy. Insurance premiums are way to high and don't offer good coverage. No advancement opportunities. Company doesn't promote within anymore.

    Advice to Management

    The company should focus on work life balance more and their seasoned employees. The company should respect certain holidays for families. They need to close on Thanksgiving and Christmas Day.


  5. "AF247"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Nashville, TN (US)
    Current Employee - Branch Manager in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    Great training. Flexible hours. They care about their employees.

    Cons

    I have no issues with my employment or the company


  6. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Nashville, TN (US)
    Current Employee - Branch Manager in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great family company with great employees and a team attitude. Excellent pay and benefits and plenty of opportunities to give back to the public. Benefits package is great with added discounts on outside events also. Training is very good and you always have someone to advise you if needed.

    Cons

    Haven't really seen any cons to Advance Financial at this time.

    Advice to Management

    Keep it going and growing!!


  7. "Great place of employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great Pay
    Fun environment
    Fast paced
    Flexible schedule

    Cons

    On your feet the whole shift, would prefer a stool.

    Advice to Management

    Provide more space to sit down during breaks.

  8. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Middle Valley, TN (US)
    Current Employee - Branch Manager in Middle Valley, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    Small company where everyone knows everyone. Company activities and volunteerism are frequent and fun. Great employees to work with. Pay is great and opportunities for advancement.

    Cons

    Hr needs to be expanded. Constantly short handed causing extra stress and hours. Sometimes upper management can be stifling. Can be political sometimes


  9. "Overall Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager Trainee in Nashville, TN (US)
    Current Employee - Branch Manager Trainee in Nashville, TN (US)
    Recommends
    Neutral Outlook

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Store training went well
    Good supervision and the trainers were available to answer questions
    Trainer helped me prepare for 30 Comp Test

    Cons

    Not everything is available to train for comp test i.e. real life situational questions. The customers service questions were more like trick questions because you could answer them a few different ways.

    Advice to Management

    Add more training with situational questions and explanations for the best answer possible. Going over check classification to better understand why they are classified a certain way.


  10. "Overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Chattanooga, TN (US)
    Current Employee - Branch Manager in Chattanooga, TN (US)
    Recommends
    Positive Outlook

    I have been working at Advance Financial full-time

    Pros

    Excellent training provided.Mostly hands on training.Management is down to earth and people based.The salary is way above industry standards.There treatment of the there employees is amazing.Provide free basic healthcare to there employees.

    Cons

    Only con is there open on on all holidays including Christmas and Thanksgiving

    Advice to Management

    30 day compentency test for new hires needs to be revamped.some of the questions are very tricky.