Advance Financial Customer Retention Representative Reviews | Glassdoor.co.in

Advance Financial Customer Retention Representative Reviews

5 reviews

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Customer Retention Representative

4.7
StarStarStarStarStar
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Advance Financial Chief Experience Officer and CEO Tina Hodges
Tina Hodges
3 Ratings

Employee Reviews

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Pros
  • "Great Pay, great health benefits; paid vacations" (in 41 reviews)

  • "Fun culture,open to feedback,great benefits and good pay" (in 36 reviews)

Cons
  • "The store is open 24/7 therefore some of the hours may be undesirable" (in 17 reviews)

  • "I feel so much a part of the energy that at times I find work/life balance a challenge" (in 11 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    I like the flexibility that this company gives you to volunteer and pick your own schedule. I also like the benefits package and option for free gym membership. I have also never worked for a company that is so committed to their customer service standards as this one

    Cons

    I wish we had the same desks everyday


  2. "Working for AF 247"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The training programs at AF 24 7 are designed to set employees up for success. Managers and co workers are extremely helpful throughout the learning process. The unlimited overtime is a plus alongside bonuses to get above the financial curve.

    Cons

    Working weekends can be a bummer.

  3. "TNT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Advance Financial really is a company of friends helping friends.

    Cons

    "Uniforms", The TRAIN, NO SOAP IN THE KITCHEN???

    Advice to Management

    keep going, its your month


  4. "First 30 Days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great work place, great co workers, and great managers!

    Cons

    Location, surrounded by train tracks. But a solution would be maybe moving closer to work. haha

    Advice to Management

    Keep up the great work!


  5. "AF Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Current Employee - Customer Retention Representative in Nashville, TN (US)
    Recommends
    Positive Outlook

    I have been working at Advance Financial full-time

    Pros

    Potential for a good bonus.
    Great insurance benefits.
    Great coworkers.

    Cons

    Uniform.
    There is not a set schedule and you have to work weekends.

    Advice to Management

    I would rather be able to wear nicer clothes and not have to wear a black polo everyday.