Advance Financial Manager Reviews | Glassdoor.co.in

Advance Financial Manager Reviews

Updated 17 November 2018
24 reviews

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Manager

4.1
StarStarStarStarStar
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Advance Financial Chief Experience Officer and CEO Tina Hodges
Tina Hodges
14 Ratings

Employee Reviews

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Pros
  • "Great Pay, great health benefits; paid vacations" (in 41 reviews)

  • "Fun culture,open to feedback,great benefits and good pay" (in 36 reviews)

Cons
  • "The store is open 24/7 therefore some of the hours may be undesirable" (in 17 reviews)

  • "I feel so much a part of the energy that at times I find work/life balance a challenge" (in 11 reviews)

More Pros and Cons

  1. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    Excellent company with a lot of growth and really value their employees!

    Cons

    There isn’t any downside of working for this company that I’ve noticed yet! It took a while to make the move to Advance Financial and I’m so happy I did!


  2. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Nashville, TN (US)
    Former Employee - Branch Manager in Nashville, TN (US)
    Positive Outlook
    Approves of CEO

    I worked at Advance Financial full-time (Less than a year)

    Pros

    Larger "small business" with a wide reach in tn. Good pay (for most).

    Cons

    The manager training program is literally non existent. I'm not overreacting, its literally non existant. Each manager, if lucky enough, gets assigned another manager to train how they see fit, and for as long as the availability allows. I had 4 days of manager training, and that was3 months in...

    Advice to Management

    Create an MIT program, have an all-inclusive non-discrimination policy, have more open conversations with all levels of employees. Practice what you preach (friends helping friends).

  3. Helpful (5)

    "Too much stress for money orders and payday loans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (More than 3 years)

    Pros

    40 hours paid volunteer time
    Pretty good pay for hourly tellers
    Employer paid health care

    Cons

    24hours a day, 7 days a week, 365 days a year - never close, not even if severe weather warnings are in place, not even if building has been flooded and has water still pooling, not evn if building has been damaged because someone drove their car into it. NEVER CLOSE

    Huge turnover means constantly short staffed, constantly having to come in early, stay late, or work extra shifts.

    Poor communication from Senior management down. Store managers often don't have the answers needed and there isn't a clear way to find the answers. Corporate preaches about having open door policy but then either take forever to answer or make you feel dumb for asking a question. Also a lot of time the answer is just "ask your manger"

    Try to justify overworking people with benefits and competitive pay. You might make good money but you will be so overworked you'll never get to spend it.

    Lack of integrity, had a district manager make frequent promises and offers but never delivered on them. Know of an employee that made up a false harassment claim, admitted it was a lie, and still got to keep his job with no repercussions.

    Performance tracking systems are inaccurate but are the only thing your review is determined by,

    Know of a manager that copy and pasted one employee review and gave to her whole team

    Advice to Management

    Communicate to your employees - All the way from Tina to the newest teller.
    And actually communicate don't just forward emails, really tell us what is happening, what is going to happen, and what you expect us to do about it.

    Provide training materials so people have something to reference. Watching someone do transactions for a day then having them watch me for a few days and just telling me what to do isn't teaching. Not all managers know how to train, you should have set trainers that really know how to teach people. We should have an actual procedure handbook that someone can reference if they haven't done something in a while that talks you through exactly how to complete something. Stop half telling someone what to do and then "holding them accountable" when they don't completely do what you want. Tell them what you want, tell them how to do it, give them a reasonable amount of time to do it, make yourself available along the way if they have questions.


  4. "Growth Orientation & Good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Scope for growth and learning

    Cons

    Not completely structured org currently


  5. "Awesome Environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Manager in Nashville, TN (US)
    Current Employee - Recruiting Manager in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The company goes above and beyond to make their employees happy. Great benefits, excellent pay, and a lot of extras that you can't find anywhere else, such as 40 hours of paid volunteer hours and free healthcare.

    Cons

    I wish the corporate office was closer to my home.

    Advice to Management

    Keep up the good work!


  6. "Awesome culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The culture of this company is nothing short of amazing. It is like nothing I have ever experienced in my entire working career and I cannot wait to see what opportunities await me here!

    Cons

    I cannot think of a single one!

    Advice to Management

    Continue to nurture and grow your employees and instill in them how values their work really is.


  7. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (More than 5 years)

    Pros

    Good pay
    Training is good and informative

    Cons

    The hours are very long and demanding. There is no flexibility in your managers schedule. There is no work/ life balance. I spend more time in the store then I do with my kids. This company worries more about making a dollar then whether or not their current employees are happy. Insurance premiums are way to high and don't offer good coverage. No advancement opportunities. Company doesn't promote within anymore.

    Advice to Management

    The company should focus on work life balance more and their seasoned employees. The company should respect certain holidays for families. They need to close on Thanksgiving and Christmas Day.

  8. "AF247"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Nashville, TN (US)
    Current Employee - Branch Manager in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    Great training. Flexible hours. They care about their employees.

    Cons

    I have no issues with my employment or the company


  9. "GROWING LIKE CARZY RETAIL AND CORPORATE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Nashville, TN (US)
    Current Employee - Manager in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    I work in the corporate office and it has a very different feel when you think corporate. There is that team and family vibe. The company values its employees and provide 100% company paid benefits, which kick in at 30 day mark, and have many team building outings as well as a work out facility in our office.

    Cons

    Due to the tremendous growth we are spread a little short but you can always rely on your team to help, when needed.

    Advice to Management

    Continue expanding on retail and online. Which allows your employees to grow their career along with you.


  10. Helpful (1)

    "Advance financial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Nashville, TN (US)
    Current Employee - Manager in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great company to work for.. great benefits and people I have trained with were very helpful and willing to teach. I was in a a 6 weeks program and it was very thorough. The program helps you get the basics of your job and then other managers help you with management training.

    Cons

    The business is open 24/7 HOWERVER, if you have a great team, work life balacne can be very nice.

    Advice to Management

    Keep moving in the right direction.