Advance Financial Reviews | Glassdoor.co.in

Advance Financial Reviews

Updated 19 March 2019
398 reviews

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4.0
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Advance Financial Chief Experience Officer and CEO Tina Hodges
Tina Hodges
232 Ratings

Employee Reviews

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Pros
  • "Great Pay, great health benefits; paid vacations" (in 41 reviews)

  • "Fun culture,open to feedback,great benefits and good pay" (in 36 reviews)

Cons
  • "The store is open 24/7 therefore some of the hours may be undesirable" (in 17 reviews)

  • "I feel so much a part of the energy that at times I find work/life balance a challenge" (in 11 reviews)

More Pros and Cons

  1. "Great for advancement, not much work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Nashville, TN (US)
    Former Employee - Customer Service Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance Financial full-time (Less than a year)

    Pros

    1. If you work hard and are a valuable employee, there are so many ways to move up either into management or into the corporate office. Just know this can take years, but definitely is possible!
    2. I liked my manager and upper management.
    3. The company pays you to volunteer for 40 hours in the year. They do care about charity work.
    4. The starting pay is great. Ask for the maximum.

    Cons

    1. The insurance is free, but it isn't that great. Very high deductible.
    2. 24/7 means, 24/7. You will have to work some holidays, and even as a daytime teller will have to work til 11pm or midnight. Depending on your manager, all your shifts may be like that.
    3. I found that the company was nit-picky over being a couple minutes late sometimes, but employees who called out continuously were not punished or held accountable.
    4. Some days you work at 7 am to 4 pm, sometimes you work 3:30 pm to midnight. Hard to have a work/life balance.
    5. This kind of establishment attracts a rough crowd regardless of location. Yes, you are safe behind the safety glass - doesn't mean creeps do not constantly come in or act weird.
    6. Not a bad job if you don't mind working all the time and don't have much happening outside of work. Also worth it if you plan to move up in the company.

    Advice to Management

    Close on holidays. Hard to promote yourselves for instilling a work/life balance when you are open every holiday and make employees work.

    Offer more vacation days.

    This is not a traditional retail job. Stores should be able to give employees set schedules, and let employees trade shifts.


  2. "24/7"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, TN (US)
    Current Employee - Customer Service Representative in Columbia, TN (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (More than 3 years)

    Pros

    company starts off with great pay and offers great benefits. No college degree required

    Cons

    does not have set schedule. will be expected to work any and all shifts

    Advice to Management

    Communicate better

  3. "It's good pay but hard hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN (US)
    Current Employee - Customer Service Representative in Knoxville, TN (US)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time (More than 3 years)

    Pros

    Good pay good benefits staff is nice at some stores.

    Cons

    You will not get a bounce even if you are the top store in company. Corporate does not care about stores outside of Nashville. Also the hours are 7-4, 3:30 -12, or 9:30 to 8 unless you get lucky and get a mid shift for 10-7. No real way to move up in the company at all only seen a handful of people move up in to a manager position in years.

    Advice to Management

    Upper management listen to the CSRs that actually do the work and stop focusing on things that don't matter like if we highlighted something or if we got a customer to verify the email.


  4. Helpful (2)

    "Great pay and benefits but you will feel terrible for what you do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN (US)
    Current Employee - Customer Service Representative in Knoxville, TN (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The money, “only reason why I tried it out” if you have time to spend it that is. Good healthcare and benefits as well.

    Cons

    This is not helping people. It is honestly incredibly immoral to me and I’m looking elsewhere for employment. The customer base will have you ready to leave a few weeks in. Not trying to be mean but it’s just the way it is. Advance financial is not just profiting off of the poor they are destroying their lives one customary fee/day at a time plain and simple. Huge mistake trying it out. They act as if they are helping people but jeez come on. You really think you are helping people with your interest rate? It’s sad and shouldn’t be allowed. So called “Christians” acting like they are doing a selfless deed to the community. I even worked on Christmas for these fools. Staying open on Christmas profiting off of the poor now that’s just the most Christian thing I’ve ever heard. They offer volunteer time paid but make you wear a shirt that says “do you get paid to volunteer?” It’s an oxymoron and incredibly embarrassing for whoever thought of it. I feel bad for these people I truly do.

    Advice to Management

    How do you sleep at night?


  5. Helpful (1)

    "Pretty Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Teller in Nashville, TN (US)
    Current Employee - Customer Service Representative/Teller in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    Great pay, flexible schedules, fantastic benefits, company cares for you!

    Cons

    Not always staffed. Not always recognized for the hard work you do. Somewhat unrealistic expectations.

    Advice to Management

    Make our goals more realistic. Make the raises more feasible.


  6. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership in Nashville, TN (US)
    Current Employee - Leadership in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great Pay, Very positive workplace, effective and compassionate management. Corp office has on site free gym, ergonomics, food truck friday and outside food service Mon-Fri. Very inclusive workplace

    Cons

    Parking is free but can be tough sometimes.


  7. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (More than a year)

    Pros

    Excellent company with a lot of growth and really value their employees!

    Cons

    There isn’t any downside of working for this company that I’ve noticed yet! It took a while to make the move to Advance Financial and I’m so happy I did!

  8. "CRS"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Financial full-time

    Pros

    Great Pay, great health benefits; paid vacations

    Cons

    Long Hours , Overnight shift, no balance


  9. Helpful (1)

    "Work Hard/Play Hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great atmosphere and corporate culture. Innovative, focused, determined to be the best in the industry. Fun corporate events, welcoming environment and a growing company.

    Cons

    Expect to work hard, be challenged and have to develop your inner salesperson

    Advice to Management

    Provide additional written procedures, training and guidelines for the online group.


  10. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Great company, they care about the employees, company paid health care, great pay.

    Cons

    I don't have any issues so far.

    Advice to Management

    Keep up the good work