Advance Financial Reviews | Glassdoor.co.in

Advance Financial Reviews

Updated 17 April 2018
357 reviews

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4.1
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Advance Financial Chief Experience Officer and CEO Tina Hodges
Tina Hodges
205 Ratings

357 Employee Reviews

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Pros
  • great place great pay great environment the people around you are great (in 32 reviews)

  • Good pay for the work, lots of experience gained (in 30 reviews)

Cons
  • I feel so much a part of the energy that at times I find work/life balance a challenge (in 10 reviews)

  • The store is open 24/7 therefore some of the hours may be undesirable (in 15 reviews)

More Pros and Cons

  1. "Empolyment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verification Agent in Nashville, TN (US)
    Current Employee - Verification Agent in Nashville, TN (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Very knowledgeable of company background. I like how everyone we met on our first day each had they're ow background story to tell. It's makes it easier to connect and listen to a person rather than someone coming in and introducing themselves then proceed to talk about a company.

    Cons

    I've personally have had a couple of training classes compared to others I personally do not have any cons. Amanda and everyone else did a good job.

    Advice to Management

    N/A


  2. "Customer Service Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Financial full-time

    Pros

    GREAT PAY! GOOD BENEFITS!! GREAT TRAINING! And the company really cares about you as an employee. I am definitely looking forward to growing within the company.

    Cons

    The schedules could be a bite more consistent. A more attractive break room area in the retails locations would be great as well.

  3. "Overnight"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Advance Financial full-time

    Pros

    Great benefits, great training, great schedule, great pay and encourage volunteering in the community

    Cons

    uniforms are tan pants and black shirts


  4. "MIT Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MIT in Nashville, TN (US)
    Current Employee - MIT in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Its a fun company to work for if you like a fast paced work environment, especially if you are in Metro Nashville area. The existing employees, for the most part, are always willing to help the "new guy" too.

    Cons

    The training schedule isn't as structured as i would have liked it to be. As a manager in training I wuld have liked a clearer learning path beyond standard teller training. All in all it comes in time, and I know Ill get the training that I need, i just like knowing what to expect ahead of time.

    Advice to Management

    Be more clear on timelines, schedules, and performance expectations. Have more classroom time before going to the branch, at least one additional day so we arent doing remedial activities at the teller window. If a retail employee, become a safe holder early in training and learn your over and shorts!


  5. "online agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Nashville, TN (US)
    Current Employee - Agent in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    it's a very positive working atmosphere. I had a very inspiring interview with the manager. this company cares about employees including our growth in career. there are so many opportunities, everyone is friendly and willing to help. love working here.

    Cons

    for late shift there should be some pay rate compensation

    Advice to Management

    personally most of the time I don't get any break when the phone keeps ringing, but once if I realize it , the day is almost gone. but the new rule is for every time you leave your desk there is only 5 minutes allowance, I think it should be 10 minutes. for sitting there for several hours and staying on the phone non-stop, once finally realize to take a break but it's only for 5 minutes? I tried, only barely long enough for restroom. often get a big headache when I get off from late hours.


  6. "Feelings after thirty days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Nashville, TN (US)
    Current Employee - Customer Service Supervisor in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Very laid back and fun atmosphere. Open door policy definitely exists

    Cons

    Nothing to complain about thus far


  7. "First 30 days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Johnson City, TN (US)
    Current Employee - Customer Service Representative in Johnson City, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The training for this job has been excellent. I felt very comfortable going to my new store and working the first day on my own.

    Cons

    clearer explanation of the hours and the career opportunities

    Advice to Management

    The management has been great thus far.

  8. "Looking For A Family??? Here's One!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The Training you receive is Great. They really care about the Customer Service. The Pay is very good to what is out there in the market. The opportunities to advance are endless. Pay differential for overnights.

    Cons

    Hours vary as to multi-shifts. Can be easily bored if you are an always wanting to go person.


  9. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The pay and the benefits are amazing! The company as a whole work really well together, and you are always treated like a person.
    -Free Health Insurance
    -Dental and vision Insurance
    -Flex spending account
    - Dependant care flex account
    -Roadside assistance
    -Corporate care fund
    -Fitness center
    -Bi weekly massage sessons
    -Food truck fridays etc...

    Cons

    Wish we had longer lunch breaks

    Advice to Management

    You're killing it!


  10. "Manager in training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Financial full-time

    Pros

    Very open and honest about work life balance.....Company actually cares about their employees

    Cons

    Haven't found one yet...actually have suggested to former peers to apply


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