Advance Financial Reviews

Updated 25 Jul 2020

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3.2
56%
Recommend to a Friend
62%
Approve of CEO
Advance Financial Chief Experience Officer and CEO  Tina Hodges
Tina Hodges
280 Ratings
  1. "Review of the company based on procedures"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller in Oak Ridge, TN
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Advance Financial full-time for less than a year

    Pros

    Working with a team, customers, receiving bonus, and having a boss that was Sure we followed all rules.

    Cons

    Dealing with upset customers, being told different things from corporate.

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  2. COVID-19

    "Good company to work for but they have sandy foundations"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Online Agent 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Financial full-time for more than a year

    Pros

    Good pay, friendly staff, good teamwork environment

    Cons

    No job security with various external factors posing threats to take this industry under such as federal regulations etc. Higher ups are a constant revolving door.

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  3. Helpful (1)

    "The Professional Embodiment of The Carrot and The Stick"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Financial full-time for more than 5 years

    Pros

    Good Salary, Ample Vacation Time

    Cons

    Constantly Changing of Business Focus, Bonus Stucture can be manipulated to prevent payouts, Favoritism, No Clear Path for Promotion

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  4. "Positive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Nashville, TN
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Advance Financial full-time for more than 5 years

    Pros

    I advanced from a lower level position to a manager, then a director. Good pay and bonus, free health insurance, fun company events, paid time off for charitable causes, and a free on site gym at HQ. My ideas were valued and many were implemented.

    Cons

    Over all I'm glad I worked there. I just didn't want to be in the "flex loan" business anymore.

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  5. Helpful (2)

    "Run for you life"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Financial full-time for more than 5 years

    Pros

    You learn a lot about being deceitful

    Cons

    Work life balance is horrid. The management is poor. They lack responsibility or structure. Often you will have to deceive customers and offer them no help during financial grief.

  6. "Hm"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - C S R 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Advance Financial full-time for more than a year

    Pros

    My schedule, the customers, and pay was ok compared to most other companies with similar positions.

    Cons

    Laid off RIF, some managers....some were good though, health and dental benefits weren’t good I spent less just paying doctors as self pay patient and not even mentioning any insurance.

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  7. COVID-19
    Helpful (8)

    "DO NOT WORK HERE, the money is NOT worth it"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Financial full-time for more than 5 years

    Pros

    Nothing. During the covid-19 crises they "permanently" laid off over half their employees after reassuring EVERYONE who worked there that the company was concerned with keeping people employed. Over half the people they "let go" had underlying medical conditions and they only reason they were let go was so the company would not have to pay benefits for anyone who would have been in the "at risk" group. The whole thing was as shady as shady could get. Nothing but lies and fake "friends".

    Cons

    This company expected you to give up your life entirely for them after saying they offered a work life balance. The work life balance was for upper management to take time off to meet up for "quickies" and take care of "family business" while on the clock. There is no room for advancement unless you have an "in" with ops managers. Do not believe a word this company says. It really is nothing but lies.

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  8. Helpful (3)

    "Run"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Advance Financial full-time for less than a year

    Pros

    Good pay that’s about it

    Cons

    Terrible schedule and higher up management is awful.

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  9. Helpful (2)

    "Wasted time at AF 24/7"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook

    I worked at Advance Financial full-time for more than 5 years

    Pros

    I got to meet some really great people. Pay was decent.

    Cons

    Micromanaged 100%. Many good people fired for no good reason. You have to sleep your way to a promotion and so I quit.

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  10. COVID-19
    Helpful (3)

    "Worst place to work on the planet. Abusive train wreck management. Doesn’t get worse than this slowly sinking ship."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Nashville, TN
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Financial full-time for more than a year

    Pros

    A paycheck maybe? Massive layoffs had nothing to do with Covid.

    Cons

    Training is non existent. Nepotism and verifiable psychiatric dysfunction alive and well in corporate office.

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