Advance Financial Reviews | Glassdoor.co.in

Advance Financial Reviews

Updated 5 December 2018
394 reviews

Filter

Filter


Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great Pay, great health benefits; paid vacations" (in 41 reviews)

  • "Fun culture,open to feedback,great benefits and good pay" (in 36 reviews)

Cons
  • "The store is open 24/7 therefore some of the hours may be undesirable" (in 17 reviews)

  • "I feel so much a part of the energy that at times I find work/life balance a challenge" (in 11 reviews)

More Pros and Cons

  1. "Feelings after thirty days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Nashville, TN (US)
    Current Employee - Customer Service Supervisor in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Very laid back and fun atmosphere. Open door policy definitely exists

    Cons

    Nothing to complain about thus far


  2. "First 30 days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Johnson City, TN (US)
    Current Employee - Customer Service Representative in Johnson City, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The training for this job has been excellent. I felt very comfortable going to my new store and working the first day on my own.

    Cons

    clearer explanation of the hours and the career opportunities

    Advice to Management

    The management has been great thus far.

  3. "Looking For A Family??? Here's One!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The Training you receive is Great. They really care about the Customer Service. The Pay is very good to what is out there in the market. The opportunities to advance are endless. Pay differential for overnights.

    Cons

    Hours vary as to multi-shifts. Can be easily bored if you are an always wanting to go person.


  4. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    The pay and the benefits are amazing! The company as a whole work really well together, and you are always treated like a person.
    -Free Health Insurance
    -Dental and vision Insurance
    -Flex spending account
    - Dependant care flex account
    -Roadside assistance
    -Corporate care fund
    -Fitness center
    -Bi weekly massage sessons
    -Food truck fridays etc...

    Cons

    Wish we had longer lunch breaks

    Advice to Management

    You're killing it!


  5. "Day to Day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Current Employee - Customer Service Representative in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    AF is true to it's service statement; " Friends Helping Friends" I have been associated with AF prior to this new experience, and I realize that it is the way I am celebrated as an associate that makes truly appreciate being apart of the AF family!

    Cons

    While I understand somethings are unavoidable I hope that system issues will one day cease to exist. In the meantime we endeavor to persevere.

    Advice to Management

    Continue to value the associates and make them apart of the overall AF experience for new employees


  6. Helpful (1)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Really pull at straws here...they have a free on site gym

    Cons

    Health insurance is HORRIBLE. Pay and hours agreed to in interview has not been delivered. Time off options suck. No work life balance. completely unorganized company.

    Advice to Management

    Getting better insurance and stop lying in interviews just to get people in the door (here is a hint, they will still not work for you after they find out).


  7. "online agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Agent in Nashville, TN (US)
    Current Employee - Online Agent in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    working here at advance financial has been great. everyone is very helpful and want to see you succeed. their is more than enough room to grow in this company and their is always someone willing to help you get there.

    Cons

    having a set schedule would be great, but i think we are working to get there. i also wish we had a personal desk, to make it unique to each individual.

    Advice to Management

    keep up the good work!!!! working close with the supervisors and agents makes our perception of you great. john and sharon

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time

    Pros

    So many pros to list but having 40 hours to invest in community service is great.

    Cons

    There is a policy against tattoos in the call center which makes no sense. You are in a call center not in a store. This is the only real complaint that I have heard. It makes you feel like you are less of a person when you are forced to cover up your tattoos.


  9. "GREAT COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    company is a great place to work. friendly atmosphere and positive attitudes through out all the stores

    Cons

    communication could be a little bit better on how consistant all the stores are suppost to be


  10. "Very Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service
    Current Employee - Customer Service
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time (Less than a year)

    Pros

    Pay is great, option of company paid health insurance or a buy up, 2 weeks vacation in first year, 5 sick days first year, optional extra week off for volunteering. Work is not too difficult and customers are appreciative when the transaction is complete.

    Cons

    Was promised every other weekend off when hired. Due to staffing issues that is not currently happening

    Advice to Management

    Hire more people. When one or two people taking time off results in everyone else working 10 hr days it becomes a problem. Especially when employees are not asked if they want to work overtime or not, they're just scheduled for it.